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Wendy's

Wendy's

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3.6 Google Review
9225 NW 39th Ave, Gainesville, Florida, 32606, United States
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Google Reviews

Refresh Reviews 3.6


May 13, 2018
My family and I have been here for nearly an hour now, and we still haven't received our food. People are just standing around in the back, doing nothing. Absolutely one of the worst Wendy's stores in existence. DON'T come here; save your money for something better!

May 9, 2018
This is by far the worst Wendy's I have ever in my life been too. I placed my order and had to wait 15 minutes to get a spicy chicken sandwich. I didn't have a complicated order at all, but the staff seemed more concerned with mopping behind the fryer than making food. The lady who was making the food seemed irritated that people were waiting. Once I finally got my sandwich, the chicken was burnt. I tried to eat it, but it was horrible. I took it back and asked for a refund, which I they gave me. The manager asked if I wanted them to make me something else on the house. I declined. If they cant make a chicken sandwich right I was afraid to see what they would do with a burger, plus the lady who made my sandwich kept giving me a death glance. The manager went to check how the other spicy chickens turned out, and stated that every single one of them were burnt. Needless to say, I went somewhere else and will never return to this location. Wendy's, you have lost my business for a while. Get it together!

Feb 4, 2018
The spicy chicken sandwich is truly a step up from your normal so called spicy chicken sandwich. This is a spicy meal that doesn't require you adding hot sauce to feel the heat, I do add pickles which complements the heat. The staff actually makes an effort to make sure you feel welcomed, quite different from other fast food restaurants. Here's the down side, the fries are soggy and tasteless, McDonald's still has the best French fries.

Jan 27, 2018
The menu monitor is broken. It keeps flickering so you can not see what to order. The floors, counters and tables were sticky. My order was wrong. I asked for a single with no cheese, mustard and pickle only. What I received was a stale, smashed bun with mayonnaise, ketchup, onion, lettuce and pickle. The young lady at the order counter was hard to understand and kept asking me over and over what I ordered. I have never had these problems at this location before now.

Apr 22, 2018
I needed a promo code that expired in 2 days. They went out of their way to search the store to find a cup with the code. Great customer service!

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Opening Hours

Tue:10:30 am - 12 am Today
Wed:10:30 am - 12 am
Thu:10:30 am - 12 am
Fri:10:30 am - 12 am
Sat:10:30 am - 12 am