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Gator's Dockside Clermont

Name: Gator's Dockside Clermont
Address: 1200 Oakley Seaver Dr, Clermont, FL, 34711, US
Telephone: (352) 242-1825
Price range: $$$

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3.7 Google Review

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1200 Oakley Seaver Dr, Clermont, Florida, 34711, United States

(352) 242-1825 www.gatorsdockside.com

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Jennifer Murphy

Feb 10, 2018

FIRST OFF, WE ORDERED OUR DRINKS; 2 BEERS WITH WATERS. THE WAITER, GARY, FORGOT THE SECOND BEER. NO BIG DEAL, RIGHT? SO, WE TOLD HIM AND INSTEAD OF BRINGING THE BEER BACK, HE BROUGHT EXTRA LEMONS FOR THE WATER. AGAIN, NO BIG DEAL. WE ASKED HIM ONCE AGAIN FOR THE BEER WE ORDERED AND WE PLACED OUR ORDER FOR FOOD WHICH CONSISTED OF WINGS FOR MY HUSBAND AND A SPINACH SALAD FOR ME. 30 MINUTES GOES BY AND NO FOOD ARRIVES. I EXPRESSED TO MY HUSBAND THAT THE FOOD SEEMS TO BE TAKING A LONG TIME. AND WE'RE STARVING BY NOW. SO WE WAITED ABOUT 10 MORE MINUTES AND THEN THE WAITER COMES TO THE TABLE AND TELLS ME THAT THEY FORGOT TO MAKE THE WARM SPINACH DRESSING FOR MY SALAD AND THAT IT WILL TAKE THEM ANOTHER 30 MINUTES TO MAKE IT! REALLY? WHAT? OH, AND THEN THEY IMMEDIATELY BRING MY HUSBAND'S WINGS OUT TO THE TABLE AND THEY ARE DRIED OUT TO POWDER (BECAUSE OBVIOUSLY THEY HAVE BEEN SITTING THERE FOR 30 TO 40 MINUTES WAITING). IN ADDITION, THE GUY WHO BROUGHT THEM OUT HAD STUCK HIS DIRTY FINGERS IN THE DRESSING! MY HUSBAND POLITELY TOLD HIM THAT HE STUCK HIS FINGER IN HIS DRESSING AND HIS REPLY WAS, "NO, YOUR DRESSING GOT STUCK ON MY FINGER!" HE HAD A BAD ATTITUDE AND LEFT THE FOOD AT THE TABLE. SO, NOW WE'RE HERE WITH MY HUSBAND STARVING, SO HE EATS THE DRIED GROSS WINGS, ME WITH NO FOOD AT ALL AND IRONICALLY THE MANAGER (BEN) SITTING BEHIND THE BAR WATCHING SPORTS AND NEVER EVEN ACKNOWLEDGING THE TOTAL DISASTER WE WERE EXPERIENCING! THAT'S HORRIBLE CUSTOMER SERVICE FROM EVERY ASPECT! THEN TO MAKE MATTERS WORSE, THE WAITER DROPS OFF THE CHECK AND JOYFULLY STATES, "I WENT A HEAD AND TOOK THE SALAD OFF YOUR CHECK"! REALLY? THE SALAD I NEVER RECEIVED? HOW THOUGHTFUL OF HIM! I CONTACTED GATORS MANAGEMENT ABOUT THIS AND NEVER HEARD BACK. DON'T WASTE YOUR MONEY AT THIS PLACE.

Jeff G

Feb 4, 2018

Ordered wings and they came out looking like they had been dropped in the fryer twice. However they were room temperature when they arrived. The guy running the order came out with my ranch sauce half on his pointer finger. I pointed it out to him and he got an attitude and said he could get me a new one "If I really wanted one" . Yeah, like I trust you at that point. The manager was hanging out inside the bar watching Tv and chatting with the bartender. My wife's order never came out. After 30 minutes of waiting the server said they were out of some key ingredient, that would take them 30 minutes to make??? So what were they doing for the 30 minutes we were waiting for the order? We reached out to corporate and have not heard back. Clearly this bad experience we had started at the top.

Sheri Meadows

Mar 4, 2018

Let me say first that the food and service were good enough to get 4 to 5 stars. The reason I gave it three is that there were only two of us with a basic gyro order. It took almost 40 minutes to get our food. They were not busy. I had scheduled a nail appointment for my elderly mom giving her plenty of time to eat expecting a 20 to 25 minute wait time for food, but an unexpected extra 20 minutes of waiting messed us up. Next time I'll take us somewhere else.

Tammy Smith

Apr 19, 2018

The food was very good. My dad and I had the fish and chips as always. At this location I was very disappointed. We have gone to other Gator restrunts and ordered there fish. We got 2 prices of fish at this location. All the other locations give you 4 when I asked the waitress she said they are all different. 15 bucks for 2 prices if fish Dissapointed.

Marcia Langston

Apr 4, 2018

Played a trivia game, had drinks and fried mushrooms. Good taste, great prices and lots of fun. Busy and kid friendly.

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Opening Hours

Mon:11 am - 12 am

Tue:11 am - 12 am

Wed:11 am - 12 am Today

Thu:11 am - 12 am

Fri:11 am - 12 am

Sat:11 am - 1:30 am