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Long John Silver's

Long John Silver's

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2.2 Google Review
2721 Clearlake Rd, Cocoa, Florida, 32922, United States
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Mar 13, 2018
The worst LJS experience I have ever had. Upon arriving I was informed they had no coleslaw. After placing my order (got corn instead) I was told they didn't have any tarter sauce packets but only a few to-go ramekins for which I was given the guilt trip about asking for. My meal took about 15 minutes to make and when I got home (2 min later) I notice the corn was about 3 spoonfuls and THEY FORGOT MY FRIES! The shrimp were overcooked, the chicken was the size of a nugget from McDonald's, and the fish was soggy. To top it off while I, and about half a dozen waited to order and waited for our food, there were about four employees either on break or not on the clock, sitting at a table just watching their co-workers struggle. Cold day in hell they get another penny from me. Not even worth my time to go back as I'm 99% sure they won't do any better to make it right.

Mar 4, 2018
I didn't get what I asked for, my order was not fresh even though I clearly asked for fresh food. So I took my food back and got my money off of it. Supposedly there's a new manager who's taking over, and she was very nice about the situation and says that she's trying to change the store around. So maybe in a few months I'll try them again.

Mar 10, 2018
Absolutely the worst service last night. The wait was over 50 mins and I couldn't even leave because I was literally stuck in the drive thru with curbs and trees making it unable to leave. The food was burnt and they refused to remake new fish, and shorted me 3 shrimp and refused to give a refund or even a discount. I ordered 4 meals and only got three boxes with everything crammed into them. Not to mention that the manager was rude as heck. When I asked for new fish he first just put the same fish into a different box because I watched him do it!!!! Then told me he wouldn't remake the food because they were too backed up but could give me a full refund if I took no food home-after a 52 minute wait!

Feb 3, 2018
The dirtiest place if seen in a long time. Ask to see manager but they were not in yet. No ice, ketchup stuck to all the tables, no toilet paper. Ask for a rag and a lady came wiped our table real quick so I asked to see it and I couldn't get the ketcup stuck on the table off which would not come off. Other customers were ticked off as well.

Oct 6, 2017
Staff is very rude. Service is awful. Act like condiments come out of their own pockets. I had to threaten to get my money back for them to come up with two packs of tarter sauce for a $30 order. It wasn't even Long John Silver brand. Forgot our coleslaw again. Had to ask for it. Watched one after another customer complain about missing items and then get blasted by the same employees that didn't give them what they ordered. The entire staff need to be trained in customer service.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm Today
Thu:11 am - 11 pm
Fri:11 am - 11 pm