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Carrabba's Italian Grill

Carrabba's Italian Grill

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4.1 Google Review
1003 S University Dr, Plantation, Florida, 33324, United States
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Google Reviews

Refresh Reviews 4.1


Mar 22, 2018
Visited this location for my third and final time. I went for lunch during the weekday; therefore, I was under the impression that service would be quick and attentive. That was not the case this time around. I arrived during the early afternoon and upon entry noticed that it wasn't quite busy. The front desk receptionist was very nice and promptly seated us. I watched multiple waiters look at our booth and walk back into the kitchen. We waited 15-20 minutes for a waiter to arrive, and was reassured by the front desk receptionist that someone would serve us shortly. It was so bad that the front desk attendant attempted to resolve the lack of service by providing our party with drinks. A new set of customers arrived, given that we were seated without a waiter or service for 25 minutes, were immediately attended by a waiter. Needless to say, we immediately left without anyone ever coming to wait our table. This was by far my worst customer experience ever. I would highly recommend management retrain their waiters to be more attentive, show more empathy and ensure they attend to guests in a timely fashion. It would greatly improve productivity, customer satisfaction and ensure returning clientele. Until such issues are recognized and resolved by management, I cannot recommend anyone visit this location.

Apr 7, 2018
We had the most amazing visit at this Carrabba's this evening. We met the Managing Partner, Kris, in the parking lot when we were walking in. He made us feel like family from the first minute until we walked out the door for home. Our food was terrific, the service excellent and the friendly feeling...well, to write home about. Thank you SO much!

Apr 9, 2018
My favorite angel hair pasta! Always cooked to perfection and spiced just right. Service is always good.

Apr 29, 2018
Near perfection every single time. Frequently dine at this location. Consistently good food and service.

Apr 1, 2018
This is the third time they have screwed up an order. After having a $100 meal delivered we called to let them know specifically what was messed up and they said it would be ready by the time we got there. We got there 30 minutes later and the manager had not even started the order so we had to sit there waiting. We will never be ordering from here again and I recommend you stay away, especially their curb side service.

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Opening Hours

Mon:11 am - 10:30 pm
Tue:11 am - 10:30 pm
Wed:11 am - 10:30 pm
Thu:11 am - 10:30 pm
Fri:11 am - 11:30 pm
Sat:11 am - 11:30 pm Today

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