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Pollo Tropical

Pollo Tropical

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3.8 Google Review
14880 SW 31st St, Miramar, Florida, 33027, United States
(954) 431-7998 pollotropical.com
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Google Reviews

Refresh Reviews 3.8


Apr 15, 2018
Customer service is on point they are very accomadating to your choices and preferences. Food is always grilled to perfection never burnt or dry. And it's easy to get to and has adequate parking.

May 16, 2018
I wanted to grab a quick bite with my son and out of ALL the places on Miramar Parkway, we choose this place. The food was okay - nothing to write home about; it's fast food, what more could one expect....BUT the service was TERRIBLE!!! Rude, rude, rude!!! I said, "please" and "thank you" and was never acknowledged. The girl literally just took my card, swipped it, handed it and the food to me without so much as a , "thank you", "have a nice day", "kiss my ass" NOTHING. Maybe it's because I am an American and do not speak Spanish because the Spanish speaking customer next in line got a big ole smile and "thank you" all in spanish. Guess they are amigos. Customer service with some semblance of class should be given to ALL customers. Not just your Spanish-Speaking customers. SMH. What is this country coming to??

Apr 13, 2018
This Pollo is by far the worst!! They give out dry and burnt chicken and plantains. We told them we don't mind waiting for the fresh chicken and they still kept giving us old dry chicken! Worst customer service! They all had nasty attitudes. Please save your money and go somewhere else.

May 4, 2018
Decent place for a quick lunch. Good value.

Feb 26, 2018
Great place to sit down and have a quick meal. Food tasty. Clean environment.

INDUSTRY BLOGS

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Opening Hours

Mon:10:30 am - 11 pm Open Today
Tue:10:30 am - 11 pm
Wed:10:30 am - 11 pm
Thu:10:30 am - 11 pm
Fri:10:30 am - 11 pm
Sat:10:30 am - 11 pm

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