Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.4


Feb 4, 2018
This location is horrible. Every time I go there, something is wrong or I'm waiting 15+ minutes no matter if it's drive thru or inside. I went there last week and told the front cashier , Natalie, that I wanted 3 soft tacos and a drink. It took my entire 30 minute lunch break for this when I work just down the street. I get back to work and at least happy I can eat after waiting all that time but it's 3 hard tacos (which I don't eat) so I called and the manager Dave apologized and said for my wait time and order being wrung up wrong, he'll take my name down and give me a credit of 3 soft tacos, a drink and a cookie. Said its all noted and all I have to do is come in the lobby and give my name next time. I went back today and dear god, it's Natalie at the front counter again. Gave her my name and told her Dave gave me a credit and it should be written down. She asks me for my receipt which I had no idea where it was as this was last week and told her the manager said I just need to give my name. She said Dave was here today and to hang on. She keeps running back and forth from the back up to me asking about my order. I imagine the manager didn't really document it because they act like they had no idea what my credit was for and I was asked to hang tight and stand aside because now her line is almost out the door. I'm thinking someone is going to come talk to me or something because Natalie seemed like it hadn't been figured out yet, so I didn't complete my order yet. Next thing I know, another worker drops off just 3 soft tacos. I didn't know I was waiting for the order, I thought I was waiting for the manager. So I'm pissed because not only did I NOT get everything DAVE promised, but Natalie didn't even ask if I was ordering anything else. So I had to stand in this long line AGAIN with my tacos in order to complete my order. Tacos were super cold by the time I got my other food. I will never go back there. Everyone else in the line was pissed too asking if anyone was working back there. They're always so slow and don't keep promises

Mar 31, 2018
Had Wed and was great. Tonight not at all. Ordered enchritoes informed no longer have. Ordered guacamole, out of. Ordered beans no sauce or cheese on them big dry blob. Ordered the potatoes with cheese dip no dip, cold potatoes.definitely lost our family of 5's business.

Apr 18, 2018
Hard to rate the food was okay but the dining room is filthy, the table was so bad the tray would stick to it. Contacted corporate and they seemed not concerned. But the food was okay I guess it would be good for drive-thru.

Mar 31, 2018
Drive thru always extremely backed up and slow. Burrito supreme with no lettuce, tomato, or sour cream on one night last week and tonight popcorn chicken instead of tenders and not honey mustard sauce. Come on and do better.

May 2, 2018
Never in my life have I EVER been to a Taco Bell or KFC this poorly managed. I went to this location with my friend and his girlfriend and between the 3 of us had $20 worth of food. The wait was horrible despite the lack of people and when they DID serve our order it was incomplete and done wrong. My friend, being the direct guy that he is, went to the counter to ask what was going on. The manager, Jaamal, who was having to help another customer who was frustrated, told him that the customer was first and that they had to accept the plethora of orders that were now seeming to come in (most likely due to slow turn-over on food). WE had already paid and had been waiting 20 minutes, Jaamal was rude when we told him that the partial order was wrong, and he even INVITED MY FRIEND TO FIGHT HIM after the store closed at midnight. Never have I witnessed such pure unprofessionalism from a manager. My friend asked for a refund, offered a handshake (to which the manager scoffed at) and we left. This was apparently not my friends first poor experience at the restaraunt as he claims that only the week before they went to eat there and Jaamal, the very same manager, was very apparently stoned or on some other drug and service was equally poor. This single franchise is a blemish on the entire brand and calls to corporate have been made. AVOID THIS RESTARAUNT!

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:10 am - 12 am
Tue:10 am - 12 am
Wed:10 am - 12 am
Thu:10 am - 12 am Today
Fri:10 am - 1 am
Sat:10 am - 1 am

Restaurant Near Me

Wendy's

Wendy's

4240 US-19, New Port Richey
IHOP

IHOP

4736 US-19, New Port Richey
The Fish Guy

The Fish Guy

4114 Grand Blvd, New Port Richey
McDonald's

McDonald's

5309 US-19, New Port Richey