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Chuck E. Cheese's

Chuck E. Cheese's

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3.7 Google Review
8099 W Oakland Park Blvd, Sunrise, Florida, 33351, United States
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Google Reviews

Refresh Reviews 3.7


May 1, 2018
This is the worst Chuck E. Cheese i've visited over the years. The machines are always malfunctioning, it is always crowded, the kids are always climbing on the machines damaging them, the tables are not always clean, the front door rep was on a video call when we were checking in & out. So unprofessional. The manager Aline is not that helpful either. I had a family emergency Sunday & ended up leaving immediately and didn't get my food, she tells me "I was supposed to wait and speak to a manager". I'm sorry if my pizza was more important than my family and my receipt to prove it didn't matter. The bad part about it was she could've understood and just said there's nothing i can do, she gave such a horrible attitude and gave me the number to corporate for them to deal with it. All of this over a pizza? Not that serious but i will not return to this business again. 0 starts would definitely suffice for this review!

Apr 9, 2018
Great staff.....great games...best time to go is the weekdays. Less people and more time to have fun with the kids. Live, Love and Enjoy Life🌹🌹🌹🌹🌹

Apr 30, 2018
This is the worst location in south Florida!!!!! Stay away! Thank god I bought just points and not unlimited games for my kids...more than half HALF of the games / toys are broken. Charge 3 point for ball drop - broken, my kids want to play air hockey - no disc. I told the girl up front “ sorry I’m just a cashier I don’t work on the floor “ Are you kidding me ? You should shut this down! My kids we very disappointed as was I. Never again, steer clear!!!!

May 1, 2018
Always a fun experience. Hate the new system now....the cards with minutes smh. Not as enjoyable but the kids still have fun.

Jan 14, 2018
Need more employees, the manager had to go and fill the salad station after waiting for 25 minutes for lettuce. Manager has the worst attitude ever! Payed for a cake to be brought out at 6:37pm. At 7:37pm still no cake. The manager Aline comes over with this excuse about she didn't know I bought a cake. Showed her the receipt and she then states I'll just give you your money back and walks away. Mind you this was a cake for my son who's autistic. Totally ruined his birthday. So disappointed in this establishment. Not a friendly place at all. Door checker kept leaving the post.

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Opening Hours

Mon:11 am - 9 pm
Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 10 pm
Sat:10 am - 10 pm Today

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