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IHOP

IHOP

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3.3 Google Review
520 Carl-Bethlehem Rd #Ste 200, Bethlehem, Georgia, 30620, United States
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Google Reviews

Refresh Reviews 3.3


May 8, 2018
Our family loves IHOP but we will never be back to this location. Our food came out quickly but it was cold and underdone which doesn’t make much sense to me. The service wasn’t much better. My husband had to wait several times for refills on water. I would understand if our waitress had lots of tables but it was a slow day in the restaurant. None of the staff seemed to be in a good mood and I didn’t get the impression that anyone cared to provide good customer service.

Mar 18, 2018
We have tried this IHOP location two times. On our first visit, we had a bad service experience. I noticed a couple tables seated after us received their food while we were still waiting. Our waiter said he was delayed putting our order in the system but it should be out soon. We received our food about 30 mins after ordering. I used to work in the restaurant industry and chalked this up to the restaurant being busy that day. So we decided to give it another chance last night. Amazingly.... we experienced the exact same situation!! After waiting 30 minutes on our food, I asked our waiter how much longer it would be. He went "to check" and came back to say he forgot to place our order. He proceeded to tell me that "since every other table in the restaurant had their food, mine should be done next" Long story short, it took another 15 minutes for our food to come out and I watched 2 other tables receive their orders prior to us. The lack of care and customer service is truly shocking.... which is really a shame because the food and atmosphere is pretty good at this location.

Apr 22, 2018
If I could give zero stars I would. I have been here two times and each time all the staff members were incredibly rude towards customers. The food also takes FOREVER to come out. Took 30 min for our food to get to the table and an additional 30 min for one plate of pancakes to get to our table after everyone else finished their meal when it was one of the first things ordered. They were out of something on every plate in our group and didn’t let us know about the missing ingredients until after our food came out. The food was cold and incredibly dry and burnt. Our waiter was very cocky and ignored us quite a lot, he would look at us after we called him to our table and would disappear for 15 min. Atleast 6 families other than mine had to speak to the manager while we were there. The manager seemed to not care about any issues that customers were facing and looked at the floor when speaking to you. I do not think we will be coming back here, it was waste of time and money.

May 2, 2018
We had omelettes. I ordered the vegetarian southwestern omelette. Mine was delicious. My husband got got a bacon and cheese omelette. It had to be sent back because it was not done the first time. It took a long time.

Apr 20, 2018
First time ever coming to this IHOP and thoroughly disappointed.. When we first walked in, there was no one at the front counter. We stood there for probably about 4 or 5 minutes before someone finally came to seat us. We ordered food and my meal came rather quickly but only my fiancé's side of hash browns came.. Apparently the kitchen had messed up on his actual meal. So we wait for that to come out.. By the time it did, I was already almost finished with my meal. Then the waiter forgot his side of pancakes. So then we had to wait on that as well, which didn't come until after I was completely done with my meal.. The waiter brought the check before the pancakes even came. Normally I'm understanding when it comes to restaurants, especially on a weekend night but there was only two other families in the entire building when we were there. We probably will not be returning to this IHOP for lack of service and the food really wasn't that great either.

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Opening Hours

Mon:6 am - 12 am
Tue:6 am - 12 am Today
Wed:6 am - 12 am
Thu:6 am - 12 am