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Dairy Queen

Dairy Queen

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3.0 Google Review
5057 Austell Rd, Austell, Georgia, 30106, United States
(770) 944-1409 www.dairyqueen.com
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Google Reviews

Refresh Reviews 3.0


May 13, 2018
ONE OF THE NASTY'T PLACES TO EAT AT, VERY UNSNITARY DO NOT EAT HERE !!!!!!!!

May 2, 2018
Place has gone downhill and its very unfortunate. Bad service cold chicken and dirty tables. Kids behind the counter rough housing and cussing ip a storm with kids in the building its not even worth a picture #getittogether

Feb 25, 2018
Drive thur was slow as ever!! Ice cream wasn't the best😞

Aug 26, 2017
Do not go to the Dairy Queen on Austell Road! My mom and I had a terrible experience there today. We had to wait forever to order, and mom had to tell the girl what we wanted 3 times. We got up to the window, paid, and got the Blizzards we ordered. I noticed they didn't flip them. They're supposed to be free if they don't do that. So I mentioned it, and mom mentioned it to the girl at the window. She was beyond rude to us at that point. "Yes, I did, I flipped them." Mom told her that we didn't see her do that, that she didn't flip them. She replied, "Yes, I did. I can't help it if you didn't see me." I was watching the whole time and she did not flip them. They were very melty when she gave them to us and there's no way she could have flipped them or they would have dumped out. The manager is standing very close by, watching this entire thing, and never really steps in. I heard him say something about giving us a free Blizzard. I jumped in, "You didn't flip those. I was watching you and you never flipped them. They're supposed to be free." The girl yells back, "Yes, I did. What do you want? What free blizzard do you want?" I answered, "That's not what the sign says. The sign says they're free if you don't flip them. You didn't flip them. I want my money back." To which the girl yells, "You're not getting a refund." Mom told her that we'd be calling corporate. The girl yells, "You do that!" And SLAMS the drive through window shut in our faces. Talk about terrible customer service! What happened to the customer is always right? While I don't fully agree with that saying, everything about this situation was wrong. She was so disrespectful to us. I am still shocked. What's wrong with people? Why would you treat someone that way? I did customer service for years, just like my mom did, and we NEVER EVER treated anyone that way. Makes me sick! DO NOT GO TO THAT DAIRY QUEEN IF YOU ARE EXPECTING A GOOD EXPERIENCE OR TO BE TREATED WITH ANY RESPECT.

Mar 17, 2017
Great food made quickly. Onion rings very crunchy and tasty. Got the $6 buck lunch and they asked if I wanted the sundae now or wait. It's the small stuff like that that means great customer service. I can eat and relax and not worry about my sundae melting. Great staff here! Keep up the great work!!

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Opening Hours

Mon:11 am - 9:30 pm
Tue:11 am - 9:30 pm Today
Wed:11 am - 9:30 pm
Thu:11 am - 9:30 pm
Fri:11 am - 10 pm
Sat:11 am - 10 pm

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