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Pizza Hut

Pizza Hut

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2.1 Google Review
32 W Lake St, Addison, Illinois, 60101, United States
(630) 543-1155 www.pizzahut.com
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Apr 13, 2018
You like waiting.... Good... It's going to get worse. I'm a very patient person but every single time I've gone to this pizza hut I've been way under quoted actual wait time. I'll go in to pick up it won't be ready but I'll pay, then they forget about you... And you wait longer until you give up then you find out oh yea, you order is just sitting there. Forget this pizza hut.

Feb 4, 2018
As a long time resident of Addison, this has been my go to Pizza Hut. Each time I order there is a noticeable decline in the service and quality of food. I made an online order today & I should’ve known better since it’s Super Bowl Sunday. My husband picked up and he had to wait over an hour for the food. When he got home he mentioned they gave him a credit for making him wait so long and that was ok, until I tried the pizza. HORRIBLE& COLD!!! They forgot to give him an item and gave us the wrong amount on wings. When I called the let them know, the lady with the red hair answered and I gave her the ticket number they gave us. That was when I noticed they had given us someone else’s ticket. She just kept talking over me when I was trying to explain to her that I didn’t have the correct ticket number because of their mistake. She looked it up by phone number and unsympathetically says “I don’t know what to tell you, I already gave him a credit” Umm.... REALLY?! Not even an apology was offered, I had to make the suggestion. It’s not even about the “credit” if you’re going to make someone wait over an hour for an order, at least act like you care about your job and do it right! This location needs major work on organization and service. Time to look for a new Pizza Hut.

Jan 1, 2018
One issue after another the place isn't clean and is always understaffed. Waited 3 hours for an online order just to call and find out they have no driver and the food hasn't even been started yet.

Nov 30, 2017
Customer service is lacking and sadly seems to come from the manager. I checked my pizzas to make sure the were correct and on my way out heard a remark along the lines of “why do you have to check them”other than that I like the pizza.

Feb 2, 2018
Tried ordering a pizza for delivery to Irving Park Road, in Wood Dale, and couldn't even deliver. Said it was too far, which Nardis will deliver to us and they're located farther than Pizza hut.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Thu:11 am - 11 pm
Sat:11 am - 12 am

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