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Portillo's Hot Dogs

Name: Portillo's Hot Dogs
Address: 100 W Lake St, Addison, IL, 60101, US
Telephone: (630) 628-0358
Price range: $$$

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4.3 Google Review

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100 W Lake St, Addison, Illinois, 60101, United States

(630) 628-0358 www.portillos.com/locations/addison/?utm_source=google&utm_medium=yext&utm_campaign=website

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Refresh Reviews 4.3

William Murphy

Mar 12, 2018

My wife and I have been going to the Portillo’s in Addison for many years to the drive-up window on Saturdays around noon and have always enjoyed everything on the menu. Since about the first of the year (2018) the French fries there have been terrible. They have been over cooked, stale and rubbery. I reported this to Portillo’s management and I got a reply that the area manager would look into it and sent us a $5 gift card. We started going to the Portillo’s in Villa Park. The fries were great and by the way there was no burned char on the burgers. They tasted better than the ones in Addison. We did return to the Addison location and the fries were fixed. This weekend we went to the Addison location again and again the fries were over cooked, stale and rubbery. So bad that we threw them away. I guess management did not care to fix the problem. We will be going to the Villa Park location in the future. It will be a long time before we return to the Addison location. If we do, we will not be ordering fries.

Randy Peters

Jan 11, 2018

So I heard good things about this place and me and my buddy were in there and we ordered the Italian beef. first of all it came late but I’m not upset about that but as we got up to go pay we were behind couple of police officers and they told them that they get a police discount. So I’m like okay cool we get it too for being in the military. So we get up to the counter and the girl said our total and my buddy asks if we get a discount and they said no. Even though we have uniform and ID. I’m not one to ever ask for an discount however, this is wrong. Anyway so when we asked why she stated because you can buy the uniform anywhere. So she was incredibly rude and I find it disturbing. I don’t care about the discount but to treat military this way makes me sick. I wouldn’t recommend this place to anyone. There are better places!

D J

Mar 14, 2018

Had to travel to the Chicago area couple months ago to do a dealership transfer for a moving truck company I work -for my coworker insisted that we stopped here for lunch and said he makes a point to stop with his wife when they are in the area as well -boy was he right! The beef sandwich and fries were spectacular and service was very polite people seemed happy and was very quick as well!

Buddy Westerhoff

May 8, 2018

Food tastes ok service was horrible first they forgot cheese sauce then when we get home the cup of aujus wasn't even half full terrible never will return to that location.

Bill Davies

May 15, 2018

Need more beef on sandwiches. But still one of the best tasting beef

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Opening Hours

Mon:10:30 am - 12 am Today

Tue:10:30 am - 12 am

Wed:10:30 am - 12 am

Thu:10:30 am - 12 am

Fri:10:30 am - 12 am

Sat:10:30 am - 12 am