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Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

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2.5 Google Review
691 W Lake St, Addison, Illinois, 60101, United States
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Google Reviews

Refresh Reviews 2.5


Apr 11, 2018
This is the WORST location ever. The person who took my order was not in uniform, just wearing a black T-shirt that looked unclean, looked confused and rummaged through the chicken for the longest time as though she was picking out the pieces to give me. This is after I stood at an empty drive through but no response on the speaker, for 5 minutes, I could just hear the person taking to others but didn’t respond to me. When I went inside It took fifteen minutes to give me stale food. The chicken the fries all stale so dry. This location went to garbage fast. It’s like a glimpse of west side of Chicago in there. Needs a new staff ASAP I will not be going back. Terrible customer service. Poor quality of food.

May 1, 2018
The service is terrible. To say there is a lack of communication within employees is an understatement, results in wrong orders and creates crazy waiting time. Wont come back here again untill everyone is retrained and professional.

Apr 9, 2018
I went to this Popeye's twice since it's been open... The SERVICE IS HORRIBLE!!! The workers are rude they look dirty it's just bad. In the 2 times I've been there... They screwed up my order both times. It wasn't even a complicated order either. The last order we made was a 3 piece meal. A popcorn shrimp meal and a 3 piece tender meal. They gave us the 3 piece chicken meal and 2 popcorn shrimp meals. Not difficult at all just STUPID people. POPEYE'S SOME ADVICE... GET SOME SMARTER WORKERS... IT DOESN'T TAKE A GENIUS THE PUT THE RIGHT STUFF IN A BOX.

Apr 26, 2018
It's uneven. We go there about 3 times a month, LOVE the chicken. Unfortunately, at least once a month something goes wrong. Out of spicy or mild; incorrect fulfillment; too long a wait. 4/25 still mediocre service but leaving review at 4 "Love that Chicken"

May 9, 2018
This was the absolute worst experience I have ever experienced at a Popeyes. They were out of ketchup, all spicy chicken, and they were even out of bags to carry your food in. The staff was rude and acted brotherd by the customer asking for something. Go to KFC or another location, it's not worth your time.

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 10 pm Today
Sat:10:30 am - 10 pm

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