IHOP

This place used to be decent but it’s horrible now. No one was at the service desk to seat us. 2 other families were just standing around waiting. Once we got seated I waited 15 minutes not one person came by to bring us water or silverware. The waitress walked by and even then we weren’t acknowledged. We just walked out. Last time I ever consider spending my money at this location.

If I could give this place a zero I would. I have been to many places and some where I don't interact with the waiter and waitress and I still give a 4 or 5. This place though..... a negative 100 is more like it. There is a reason why it's only a 3.1. I'm sure it would be less if other people took the time to rate their experience. We had waitress Asiagia. There must have been manager free last night because this waitress loved to be on her cell phone and stand in the front where security is and laugh, slouch on the bench and lay down like its home. I went here with my husband and we ordered the steak omelet. So we get it with half mushrooms not cooked, cheese on top isn't even melted, and most of the steak it outside the omelet. We didn't even get the sauce that's with it. We ordered pancakes and they were cold...Keep in mind the only time we saw this waitress was when she dropped the food off and then we didn't see her again. She only had one other table other than us. She literally was chatting up with security and sitting being on her cell phone having a great old time. I get it, its night time and that's a hard shift but could you at least do your job and then relax with the staff. With coming over on occasion asking us if we need anything? At least once or twice.. or how about once? So then she comes by and not to ask us if we want anything but to give us the bill. Oh take your time she says... My husband tells her, "we have been sitting here for 25 min and you have not come once. This isn't very good service." She looks at him annoyed and says, "Well I have other tables your not the only one.".....1 table. She had one table... Then she rolls her eyes goes in the back and talks about us. How do I know? The other waitress friend of hers looks at us from the back of the kitchen to see who we are. Then she comes back to our table and says let me clear the plates from the table and tells us to pile and give her the plates....I just couldn't....sit there any longer. I told my husband lets go. We give her the money and then gives us back the change. She then goes to the front where security is, throws herself on the bench slouching and laughs talking about us again. How do I know? The security guard then looks up and moves around the wall to see who we are. She laughs and then looks right at us. When she sees I caught her she has no shame and laughs away. This is the worst place and for so many reasons. My husband owns a couple of restaurants and I can't imagine having an employee like this. Lesson learned though. If a place has a 3.1 or anything under a 4 it's for a good reason. I would never recommend this place but if you want to experience what awful service is first hand by all means try it at your own risk. Hope this helps everyone. Good luck!

Me and my husband was here this afternoon and the food we ordered was terrible!! We ordered the California Scramble and the eggs were powdered eggs. My pancakes were cold. My husband's sausage was cold. The best thing on our plates was the potatoes. The server was nice.The floors were not clean. Terrible. Me and my husband will not be coming back

Hey very busy ..We waited 15 minutes for the food. It was good. Nice server!

Stood at the counter waiting to be seated forever even the security guard was asking what's taking so long. At least 3 employees saw us but didn't even move our way. So we left. I didn't go through that the last time I was there.