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Sep 28, 2021

NOT GOOD

FRIES WERE LIKE STICKS HOLLOWED OUT NOT EDIBLE. CHICKEN WAS DEEP FRIED SURPRIZE.. GREASE DRIPPED OFF AND WAS CRUNCHY BURNT. NEVER AGAIN. I AM NOT THAT MAD AT MY MONEY TO THROW IT AWAY.

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Refresh Reviews 3.2


Feb 22, 2018
Once again (it has happened more than 3 times), the Belvidere location of KFC forgot about my family. We went through the drive through, and were advised that the food would take about 7 more minutes (everyone loves fresh food, so why not?) and would we pull around? After watching the interior (3 people are intriguing when they are “gabbing” and meandering or doing as little as possible to provide the waited for food) for 30 minutes, we went back through the drive through, to be told (by the same person who took the order) that the person who took our order had gone on break and must have forgotten. (Obviously, since the person telling us this was the exact person who asked us to pull around and wait. 🤔) The food was provided after another 5-10 minutes of them looking for the order...and only when a complaint was being issued, did the associates think to provide an accommodation for the extensive delay. Taking an hour to be provided a simple family meal is ridiculous. Even more ridiculous is watching the workers spend time not doing a whole lot and knowing that this is accepted by the business and the corporation (what do they care, as it is a franchise?!) does not work to train the associates better or provide proper recourse. I am rating 1 ⭐️ based on the associates feeling that an hour delay in a bucket of chicken and sides was at least worth a partial refund. My family will never be back to this business location.

Apr 26, 2018
So I just came not that long ago, ordered a K5 and the chicken wasn’t even cooked fully! 🤦🏽‍♀️ I also ordered a K8 and the even the chicken on that wasn’t even cooked fully either! It’s been a minute I haven’t been to kfc and I get this. Coooooool. 🙄

Apr 4, 2018
Use to love it...now with the chicken being soggy instead of extra crispy I don't go often at all.

Mar 7, 2018
I love KFC chicken. I tried Long John silvers would never eat that again it was horrible.

Apr 5, 2018
Great food but had to wait so it was fresh that was good! But as a customer service person if it takes longer you should throw in something as a try me...biscuit cookie something!

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