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Durbin's Burbank

Durbin's Burbank

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3.8 Google Review
5406 W 79th St, Burbank, Illinois, 60459, United States
(708) 423-1523 durbinspizza.com/burbank
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Google Reviews

Refresh Reviews 3.8


Apr 18, 2018
Great pizza. But service is terrible in restaurant. Waitress couldn't care less about checking in on customers. Never even received everything we ordered. 3rd time with terrible service * update new waiter and waitress who have been there forever had made the last two experiences fantastic. We go back for half price pizza for the kids. New staff seems to be awesome.

Jan 29, 2018
One of my favorite pubs. The pizza is really good (And even better on half price Mondays). The burgers are good, and there are always drink specials. It's usually not too loud, so you can have a conversation. Nice beer garden in the summer.

Apr 28, 2018
Been going here for years. Not really sure what happened. But service was so slow it was aggravating. Tried to order chicken parmesan but was told they don't make it. But, they show it on their website menu. We waited 30 min for an appetizer, and it wasn't hot when we got it. Like someone forgot it was there. They made our pizza completely wrong. After we waited almost an hour for it. The waiter blamed the kitchen for the mistake. I think he ordered incorrectly. Took 45 minutes to get the new one. The table had our dirty plates on it for over 1/2 hour (yes, a half hour), I timed it after we had been sitting there with empty glasses from our drinks. When something was said to the waiter, he said the bus boys didn't feel that they had to do their job and clear the table. I expected someone to come over at that point and clear the table. They didn't. I had to go and get the manager and ask him to get it cleared. He said he would adjust our bill for the trouble. I get the bill. They comped the pizza. Big deal, they screwed it up and we had to wait for the new one. The food was ok. But, I'm not sure about this location any more. This is not the first poor service experience I've had there.

Apr 12, 2018
Good local franchise. Beer is always cold and the mixed drinks are nicely balanced. Quick service and good at attending to their customers especially on game days and fights.

Mar 5, 2018
If I could give zero stars I would. We have been ordering from Durbins forever. This is not the first time they've messed up our order and when we call to let them know we get a terrible attitude. Honestly the worst customer service I've ever experienced. We order the same order every time, and they have the nerve to tell us we ordered different. On top of everything when I have tried to explain that I did not order what they sent I get hung up on. We will never be ordering from this location again and will encourage anyone we know to do the same.

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Opening Hours

Mon:11 am - 12 am
Tue:11 am - 12 am Today
Wed:11 am - 12 am
Thu:11 am - 12 am
Fri:11 am - 12 am
Sat:11 am - 2 am

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