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Pizza Hut

Pizza Hut

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2.9 Google Review
4237 W. 167th Street, Country Club Hills, Illinois, 60478, United States
(708) 647-1100 www.pizzahut.com
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Google Reviews

Refresh Reviews 2.9


Nov 30, 2018
Ordered 2 pizzas 2 hours ago. Got a text notification an hour ago that my pizza was out for delivery. Called the store to speak with the most unprofessional person ever who stated "Just because you got a text saying it's out for delivery dont mean anything. I just bumped the order off of my screen. I haven't even started on your order yet." I'm like What??? Ma'am! Really! She then says "Since you so unhappy, I can refund you your money back." Wow! I hate this Pizza Hut. I use them because they are in the neighborhood but they need to close their doors asap if they cant handle the customer load. I also was told "We only have one driver." On a Friday night??? Who's fault is that??? I think I'm more upset that she didn't not find the situation a fault on their end and offer a solution like an extra pizza or dessert or something....no, I'm going to argue with the customer, take it personal and lose the business all the way around. Sad part is...she may be the manager. But I will find out. Because this is totally unacceptable business practices.

Oct 24, 2018
Order my food online then had to wait inside store almost an hour just to get my food... I really like this pizza hut. Just need more improvement

Aug 20, 2018
Like their food for the most part, but this one manager there Vanessa is awesome! she tended to my order getting corrected and made sure it got done right by making it herself... she made me feel welcome and appreciated as a costumer of this business...

Nov 1, 2018
I have had consistently bad experiences with this Pizza Hut. Pizza delivered overcooked, dry and lukewarm... I will never order anything from this location again. The manager was very nice but the quality of the food is beyond substandard!

Sep 15, 2018
Ordered pizza, driver drank soda in car prior to delivery.When my order was delivered the driver gave me the opened used soda with my order!!!(the driver said it was an accident and the soda was not contaminated, , really) I was given a credit and the soda was replaced but who does this !!!??? Disgusted, will never order from here again and may not be able to eat PizzaHut ever!!!😝 Ok tried again a year later,still horrible , slow delivery 2 hrs, chicken arrived cold and the stuffed cheese crust had all the cheese leaked out and burnt.ordered cheese bread, I guess that’s what I got. My suggestion is stay away😤😠😠

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm Today
Sat:10 am - 12 am

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