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Pizza Hut

Pizza Hut

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3.1 Google Review
Belvidere Rd #2800 W, Waukegan, Illinois, 60085, United States
(847) 623-9200 www.pizzahut.com
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Google Reviews

Refresh Reviews 3.1


Sep 1, 2017
I am basing the review off delivery service. 4-6 times a year for approximately a couple years now. Most of the time: lukewarm pizza. Most of the time the pizza delivery people are okay. Not friendly but not rude. But when there are some that are out of the ordinary, it's NOT good customer service (not horrible at but far from good). And who in the heck is answering the phones? A little more training is obviously needed. The three times I've talk to a manager (or supervisor? Shift leader?), they've been pretty professional. And 2 of the three times, the individual in charge has shown great customer service. If it wasn't for the people in charge at that time, I might give this location 2 stars.

Dec 31, 2017
Worst service, unprofessional, manager is rude she doesn’t know how to speak to customers and their staff needs better customer service skills because they lack it. If I could not give it any stars I wouldn’t. Worst worst pizza place ever!!

Jan 4, 2018
I’ve ordered from there 3 times. My pizza came 1:30 minutes later, which is understandable at times, but it was always cold. It was actually terrible!

Feb 3, 2018
Dirty.. Dirty.. Dirty.. Some One Call Health Inspectors!!! Dirty Tables and Floors. Bathrooms Smells Like a 80 year Dirty Mop!! Workers are high school kids sittting around eatting while walking around the eating area..Tables are still full of food people left behind and there is only 5 people in the restaurant. Why is this restaurant full of dirty tables and stinking when you have all these workers doing nothing.

Apr 23, 2018
Just an Uber driver picking up a rider there. Thank you.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Thu:11 am - 11 pm
Sat:11 am - 12 am

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