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Ottimo

Ottimo

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4.5 Google Review
16111 South La Grange Road, Orland Park, Illinois, 60467, United States
(708) 403-3366 www.ottimoorland.com
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Google Reviews

Refresh Reviews 4.5


Feb 13, 2018
Sister suggested going here and I'm glad she did! It was a first time for me and it won't be the last. The food was exceptional and the service extraordinary. Our waitress, Samantha, went above and beyond in making sure our visit was top notch! She didn't disappoint. I will definitely return!

Feb 9, 2018
Having been to a couple places in Italy, I can assure you that this is authentic, except they don't charge a coperto. I've a Bolognese and some pizza. The pasta was around $17, similarly priced to other authentic Italian restaurants. It was enough for 2-3 meals. The place is nice inside. check it out.

Apr 4, 2018
I have been coming here for years and always had great service and excellent entrees. That was until last night unfortunately. We met up with our friends at Ottimo's and the server (Lynette) was clueless about how orders are submitted and also how to handle situations in general. When ordering the special of spaghetti and meatballs, I requested the bolognese sauce instead the marinara sauce (bad decision) as 2 other people at my table also wanted the spaghetti special, but one did not want the bolognese sauce. The server told him he had to have the bolognese sauce since 2 other people ordered it??? Also, the salad for the table was barely enough for the 4 people at the table. When our dinner was served the server NEVER came back to the table to check and see how our food was. After about 5 minutes of trying to flag her down, we explained how bad the bolognese sauce tasted as it was way too salty. She seemed clueless about what to do and she said it she had no other complaints and there are different batches made throughout the night. My friend requested a sample and that was extremely salty as well. Unfortunately, she never came back to see how we were after that but checked all of her other tables surrounding us for about 10 minutes. How awful to be avoided/ignored when you are out to dinner (my birthday) and should have service. When we finally yelled out for her, we requested the manager. He took away the food and offered marinara sauce in place of the food we barely ate, but at that point, we were done with the experience. We did not see him after that but he had our server come back to say the dinners taken off of the bill but he charged $21 for the salad for the 3 dinners (that is part of the meal). What has happened to Ottimo's? Bad food, bad service, and no customer appreciation. Thank you for the lousy birthday dinner.

Oct 18, 2017
Best Italian food in the area. I have lived in this area for 28 year, its the best! The scallops are out of this world, the salads are huge! The food is fresh and so wonderful. I go once a month at least. Friendly staff and fast service.

Oct 26, 2017
Lovely experience. The waiters were courteous and attentive and the food was delicious. When they accidentally threw our leftovers rather than packing them they made us a gave us a fresh meal even though we said it was fine.

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Opening Hours

Mon:11:30 am - 9 pm
Tue:11:30 am - 9 pm
Wed:11:30 am - 10 pm
Thu:11:30 am - 10 pm
Fri:11:30 am - 10:30 pm
Sat:5 pm - 10:30 pm