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Sbarro

Sbarro

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3.7 Google Review
134 St Clair Square, Fairview Heights, Illinois, 62232, United States
(618) 632-1880 www.sbarro.com
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Google Reviews

Refresh Reviews 3.7


Aug 17, 2022
I asked for mushroom and spinach on my pizza. Rob, decided to grab the mushroom and spinach with his bare hands. I asked politely if he could use gloves. He responded, “it’s going in a 350F oven”. There should have been no argument, you should always use gloves when handling someone else’s food. It is not only a sanitation and health concern for myself, but for every customer after that asks for mushrooms. Not only that but he was severely rude about the entire situation after I politely asked for a refund.

Mar 11, 2022
On Jan 1, 2022, Carson went to Fairview Heights at St. Clair Mall. I love this place! They got Great Food, Like NY Style Pizza, & Mountain Dew! Jason, Lillie, & Carson is Staying at the Hotel in O'Fallon for Spending the Night there!

Nov 13, 2021
I Went there last night, the times online do not match. The times say 11-9 Thursday, went about 430/5pm and they were closed. I wanted a slice too. The place was dark and no workers around. My guess is lack of business or employees willing to cover their own shifts. Their pizza is usually good.

Jul 30, 2021
I placed a call for a pick up order. I had to call back twice to find out how long the order would take and to find out the total cost of the order. My husband picks up the pizza and the manager chased him down in the parking lot to pay for the order. I would have prepaid initially if the would not have hung up on me. Lastly, they then called me to tell me my husband did not pay for the order. Now how did he get the pizza without paying first? Poor customer service. There is a better way to handle the situation rather than chase people down. That is unacceptable and we will not frequent this location again.

Dec 29, 2021
Stop in for a couple slices today 12/10/21. The lady at the register was irritated, I was standing there and she didn’t want to wait on me . Once she did she was very short with an attitude. I pick out a slice she then walked away as I tried telling her I wanted to order two. Once picked out second slice she rang me out prior to me asking for a beverage. I told her I was wanting the #4 witch is two slices and a drink. She said” if you wanted that you could get it . “ I told her I did . I told her thank you and to have a great day . She responded with attitude with “I will . “ if your people don’t want to work here then tell them to find another job. Just no reason to be so rude . Luckily pizza taste ok . Update to sbarro - I immediately sent a message to your corporate and yet no response as of the near near year

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Opening Hours

Mon:10 am - 9 pm Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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