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Panda Express

Panda Express

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3.4 Google Review
3640 8th St SW, Altoona, Iowa, 50009, United States
(515) 957-8999 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.4


Feb 12, 2018
This was my first time at a Panda Express, and I was pleasantly surprised. I ordered rather late in the dinner time hours and went through the drive through. The person helping me asked if I wanted to try their new/promotional dish, which I did. The line moved surprisingly fast, and when I got to the window the young lady that helped me was very polite and helpful. I had my dog with me, and she even took the time to say hello to him, and even threw in an extra fortune cookie for him if I wanted to give him one. The food was surprisingly good! I dont normally "seek out" Chinese food, and had mostly gone because I knew my wife would be happy with this choice. My 8 seasons chicken was delicious, and everything was hot, fresh, and tasty! I'm glad I tried this location, and will try Panda Express again when I'm in the mood for Chinese food because of the quality of this visit.

Apr 24, 2018
They need to learn how to manage drive through better. In my experience they take an order and don’t take the next order until the person at the window is gone. They also wait till all the food is gone before they make more, which causes a 6-8 unnecessary wait. Will not be returning.

Mar 27, 2018
Are you kidding me. Waited over 20 minutes to get my food. You kept giving out the food I ordered to people who came after me. I had to wait for you to make the same dish twice because you kept giving it to other people. When we finally got our food it was cold and disgusting! When we said something we did not get a sorry or anything. Use to go twice a week now we will not be back. It's got worse and worse. Won't last much longer if you keep doing this.

Apr 8, 2018
Stuck in drive thru with 4 cars behind me and the only customer service I've received was 10 minutes ago to tell us they'll be right with us. This is supposed to be fast food, and I'm not in the drive thru because i have time to dine in. If this place was always bad then I'd leave one star but the truth is it's been averaging a slower pace everytime i go.

Dec 21, 2017
If you are looking for fast food Chinese this is one if the best, even among other Panda Expresses. The staff is friendly and willing to take time and answer your questions or let you sample any dish. Restaurant is always clean and we'll maintained. The parking lot is confusing but that is because it shares it with a McDonald's. I eat here at least once a week.

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Opening Hours

Mon:10:30 am - 9 pm
Tue:10:30 am - 9 pm Today
Wed:10:30 am - 9 pm
Thu:10:30 am - 9 pm
Fri:10:30 am - 9:30 pm
Sat:10:30 am - 9:30 pm