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Casey's General Store

Casey's General Store

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3.6 Google Review
114 Mamie Eisenhower Ave, Boone, Iowa, 50036, United States
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Refresh Reviews 3.6


Feb 24, 2018
Can I rate with a -5 stars? Today the customer service was so bad it nearly brought my sister to tears!! This is so unacceptable!!! this Casey’s location will never get our service again. I don’t even know where to start... first off, no customer should ever have to ask THREE times for the plastic pizza bags, then while the pizza bags are being restocked get IGNORED by two employees while she asked if the 2 slices/fountain soda deal is going on because the employees are chatting it up. We get to the counter (mind you there’s 4 employees behind the counter at this time) and have to wait until the end of their conversation to pay? My sister had the money in hand repeating “I’m ready to pay- I have the money” this was the same employee that ignored her while restocking pizza bags. FINALLY she takes my sisters money, hands her the change and my niece decided she wanted some candy so we put the candy on the counter and say “we’d like to get these too” again- IGNORED!!!!!! All four employees having a good time and chatting it up while we have to stand there and wait to pay for our items. So I counted how many times my sister asked to pay for the candy can you take a wild guess? SIX TIMES SHE SAID SHE WANTED TO BUY THE CANDY!! So I ask the younger girl at the right hand side of the counter if we could pay for it at that register and what happens? You guessed it, I-G-N-O-R-E-D Are you serious?!?!? So I’ve had enough and blurt out “what’s wrong with the employees that work here?” And to our surprise their ears started working all the sudden, amazing! So now that I have the attention of the gal at the original register as she’s scanning the candy SHES HOLDING BACK A LAUGH! MY JAW DROPPED TO THE FLOOR SHE COULDNT HAVE MADE IT MORE OBVIOUS THAT SHE WAS CONTAINING BURSTING OUT LAUGHING. With all of my heart I wanted to tell her off but as I’m looking at my sister I realize how bad it hurt her feelings to have someone LAUGHING AT HER so I say screw this let’s get out of here and never come back, not to mention the gal at the right register was just getting off work so we walked out at the same time, talk about awkward... along with the rest of my family we will never go there again!!! If only the employees today (around4pm) were as awesome as the early bird shift employees. I can’t get the image of my sisters facial expression of pure humiliation out of my head. Get a grip Casey’s!!

May 17, 2017
Great pizza and wings! If anything is incorrect make sure to call they will fix it.

Jul 9, 2017
Convenience store. Good pizza

Mar 30, 2017
Good pizza decently quick service.

Jul 10, 2009
casey's is good and awesome and cool and wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Opening Hours

Mon:5:30 am - 11 pm
Tue:5:30 am - 11 pm Today
Wed:5:30 am - 11 pm
Thu:5:30 am - 11 pm
Fri:5:30 am - 11 pm
Sat:5:30 am - 11 pm