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Chick-fil-A

Chick-fil-A

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4.5 Google Review
217 Collins Rd NE, Cedar Rapids, Iowa, 52402, United States
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Google Reviews

Refresh Reviews 4.5


Mar 7, 2018
Our business had a short notice need to purchase lunch. I called and asked if there was any possible way to get food for 20 people ready in an hour. I spoke with Dorthy who was EXTREMELY kind and wasn’t flustered by the request at all. She was professional, informative, and really wanted to help our business out. She showed no irritation about the short notice like other establishments I tried to call. However ChickFila trains there employees, I would love to implement that process at our business. They are always kind and welcoming.

Feb 2, 2018
For fast food, this location has always impressed me. The amount of staff they have to run the place (a lot, it's like a beehive,) the quality of the food, the fast service, (no matter how busy, ) the cleanliness of the place, and just the general attitude of the employees is amazing. I have been to other locations, and this, being a franchise, is ran far better than the others. The owner, Bob, is consistently there running orders and interacting with customers. I used to drive 15-20 minutes to go to West dale mall to get my fix. One amazing choice to put one here at Lindale 😍.

Apr 13, 2018
Never been to Chick-fil a before. The first time I decide to go at 25 years of age, went through drive through and my girlfriend was trying to read me the menu as my glasses are broken and I’m blind, not literally but everything is a blur. I was not able to get the sauce I wanted as the girl on the microphone rushed us to pull forward and pay and gave us our meals. There was cheese on my sandwich which I didn’t ask for and it didn’t come with it. No mayonnaise no ketchup. And I got a dressing not a sauce.it was rude and I felt I wasn’t able to get what I wanted because we were rushed. I guess they really are biased against any type of gay people. And they’re customer service is to be as politely rude as possible. Never again will I go here no matter how good the food is. Food is life and you destroyed it for me.

May 19, 2018
A little busy sometimes, but their breakfast is amazing. They’d get five stars if they served it all day.

May 14, 2018
Poor customer service, not prepared, doesn’t communicate, not answers phones after being placed on a wait of more than five minutes. Customer retention is about trust, and it’s not just for certain ones, but ALL customers. This is how you lose people.

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Opening Hours

Mon:6:30 am - 10 pm
Tue:6:30 am - 10 pm
Wed:6:30 am - 10 pm
Thu:6:30 am - 10 pm
Fri:6:30 am - 10 pm
Sat:6:30 am - 10 pm