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Panda Express

Panda Express

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3.7 Google Review
3310 Iowa St, Lawrence, Kansas, 66046, United States
(785) 838-0009 www.pandaexpress.com
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Google Reviews

Refresh Reviews 3.7


Apr 5, 2018
We were here a couple of weeks ago and I got the mystery entree "special". There were only two people.working here and they didn't seen to know what was going on. Right away I noticed my entree was not warm. Rather than take it back, I decided to just eat it since we were in a hurry. Big mistake. Later that day I started feeling sick and was really sick for the next couple of days. It is obvious I got sick because of the food because I was fine before. This place is terrible and I will never eat here again. The staff should be fired for leaving that food there for what was probably hours. I intend to report them to the health department.

Apr 14, 2018
Somehow, their quality of food has gone down. When they first opened, the food was delicious, fresh, and plenty of it. Now they have open trays that are in the steam table with nothing in it, the employees standing around, tables are dirty, and it's just not inviting. I asked the server if they could make some more teriyaki chicken, the server turned around and asked the cook standing behind her, and he said it would take 15 to 20 minutes to make. That my friends is very sad. When I settled for some food, I had to go back to the server and ask her if I could use a wet towel or cloth so that I can clean the table. She immediately came out, apologized, and cleaned the table. It may not be the staff's fault, but I do believe Panda Express needs to hire a manager that can hire people to take up the slack and work.

Feb 21, 2018
The food id's good but the experience and customer service is not. We downloaded the app for ordering. the first time they never received it, instead of offering to take my order they embarrassed me. Last night- tried again. our order was incomplete when I for home we called for a refund and the manager never returned our call. Very disappointing

Mar 26, 2018
This was the worst food I have ever had as far as VERY GENERIC Chinese food. After forcing our selves to sit there and eat what we just paid for my husband and I both came home ill. I told him while sitting at the table in the restaurant that my stomach started feeling nauseated but we both are now sick from this mess. We will NEVER eat at a Panda Express again since I was told that ALL Panda Expresses are the same as far as food by the employees who worked there. Again GENERIC says it all.

Apr 5, 2018
Eh...customer service could be a lot better but as always I come back because of the orange chicken.

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Opening Hours

Mon:10:30 am - 9 pm
Tue:10:30 am - 9 pm
Wed:10:30 am - 9 pm
Thu:10:30 am - 9 pm Today
Fri:10:30 am - 9:30 pm
Sat:10:30 am - 9:30 pm