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White Castle

White Castle

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3.8 Google Review
125 Plaza Dr, Cold Spring, Kentucky, 41076, United States
(859) 442-7698 www.whitecastle.com
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Google Reviews

Refresh Reviews 3.8


May 2, 2018
Ordered a half and half around 10am on Sunday morning. Should have been fresh and hot right? Nope cool and not as fresh as expected. The staff was nice and easy going.

May 8, 2018
They now have a plant based slider. Need I say more? And yes, it's good and not strange faux meat.

Apr 28, 2018
Never go here during the morning shift. I have 0 issues with the place at any other time, but the morning shift takes their time with everything and doesn't take the job seriously. I got a crave case at 4am and it took 25 minutes. I was half tempted to leave but i already paid (should've done drive thru so i could've left before paying). They cooked all of my burgers fresh (the only good thing), but that doesnt even matter since they were already all lukewarm by the time i left. I was the only person there (and 1 other person was at the drive thru halfway through my time there) so there was 0 reasons why it should've taken this long. Plus I was pretty sure one of the workers was high while working. Never going again in the morning.

Apr 11, 2018
Considering we went through the drive thru, the food was good, but our order was kind of minimalized. We asked for pickles and they lay one single slice of a pickle on each slider, as if they are following what McDonald's does. Was ultimately a slow service too.

Dec 9, 2017
I’m a somewhat frequent visitor of this location, that’s up until now. While we were in the drive thru my little boy (4 years old) had to go to the restroom. Upon entering the restaurant it had a very grungy feel in the dining room. We went on to the restroom and I lost all desire to eat, especially the food prepared in this establishment. It was beyond disgusting. I normally do not leave bad reviews, it’s sometimes easier to not leave a review in these cases. I hope these issues are addressed as this could be a really good location for White Castle! By the way, we pulled up to the window and cancelled our order. I was very polite and explained why.

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