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Cheddar's Scratch Kitchen

Cheddar's Scratch Kitchen

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4.1 Google Review
3400 N Dixie Hwy, Elizabethtown, Kentucky, 42701, United States
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Google Reviews

Refresh Reviews 4.1


Apr 16, 2018
Went on a Sunday night around 8:30 pm. Our server was Darrell, he provided us with excellent service. He was very knowledgeable of the food and menu. Our food was absolutely amazing. Every item was delicious. I have eaten at other Cheddar's restaurants before but this one is the best so far. Experience may vary but our experience was the gold standard. We will be back.

Mar 20, 2018
If I could give no stars, I would. We went on a Tuesday around 5pm and there was no wait. Our waitress slowly walked to us to take our order and immediately told us the appetizer we ordered was unavailable. So with three hungry kids, we picked 2 different appetizers and ordered our food. Now I should add, that as a family of 5 we are GREAT tippers and are always nice to our waitress. After 30 minutes of waiting for our appetizers, a different waitress came to our table to ask if we needed anything telling us our waitress was on a "smoke break". When she came back, with our appetizers, they were very cold. Approximately 20 minutes later our food arrived. My club sandwich had sat under the heat lamp so long that is was gelled together and completely inedible. My husbands $20 steak had so many tendons and fat globs in it, it was also completely inedible. My husband refused to eat anything and went to the car to wait for our children to eat their dinners, which looked like they came from a lean cuisine box. I immediately went looking for a manager who apologized and said they "obviously dropped the ball with us". Took off two of our meals and gave us a coupon for a free appetizer on our next visit!!!! There will be NO NEXT VISIT anytime soon.

May 12, 2018
We waited for 2 hours for a party of 5. Finally settled to sit outside to eat. Had a hard time getting our drinks, silverware. Salt and pepper. Probably won't be back.

Feb 24, 2018
Waited for 30 minutes for our drinks. Then waited another 30 minutes for our food. The manager made good of it and gave us 50% off our bill. So I wouldn't have rated so low but my son got food poisoning from his steak that night. Usually we like Cheddar's but I do not foresee us going back anytime soon.

Feb 25, 2018
Poor service from start to finish. Appetizer was under cooked. Order baked potato and received mash potatoes instead. The stream broccoli was under cooked too. Never got our croissants. Ask for extra napkins after we sat down and never got them. Overall horrible experience. Will never go back there again. Sidenote, I have to rate this at least one star in order for my review to be posted. Know this it deserves a -5 stars.

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Opening Hours

Mon:11 am - 10:30 pm
Tue:11 am - 10:30 pm
Wed:11 am - 10:30 pm
Thu:11 am - 10:30 pm Today
Fri:11 am - 11:30 pm
Sat:11 am - 11:30 pm