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Union Hotel Restaurant

Union Hotel Restaurant

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4.3 Google Review
1282 Susquehanna River Rd, Port Deposit, Maryland, 21904, United States
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Google Reviews

Refresh Reviews 4.3


Mar 4, 2018
$190 later after 5 peoples dinner. Never again. I have heard is good for biker bar to drink. I wouldn’t ever eat there again. Chicken was dry an not good. Buddy got chicken and crab was ok but not worth 30 more like 10. Jumbo Jimmy’s is better.

Apr 23, 2018
No one greeted us when we entered. I walked around looking for someone and finally knocked on the kitchen door where the only sign of life came from. Food was okay but pricey for the portions served. Our table wobbled throughout our meal. The stairs that lead to the restroom were frightening and unsafe. Once down the stairs the Mens room was plainly visible but I had to wander into a very dark corner to find the Ladies room and then had to use the facilities sideways.

Feb 19, 2018
Will not ever go back. Appears that if you need to speak to the manager be prepared that the customer is never right and they just don’t care. My step son fell down the steps out front because no one had cleared the snow from them. They notified the owner and not once did anyone ever ask him if he was ok. Manager told him it wasn’t their fault. Manager followed us out and proceeded to yell at my family from the porch. The manager must live upstairs because her dog came down with her and walked right in the kitchen, pretty sure that was a health code violation. Be fore warned you are at your own risk here because Mangement doesn’t take responsibility or care about their customers. I have never ever experienced such craziness from a business owner or manager before.

Feb 20, 2018
Terrible!!! Was there this past Saturday. Service was slow, food was cold and when I asked for fresh food that wasn't cold I was told it will not be replaced! Don't be fooled by their good rating! This place is TERRIBLE!!!

Feb 19, 2018
Fell down their stairs that were un-shoveled and no one cared!!! Worst experience at any restaurant I have ever been to. Was there on a Saturday, not too busy as it had been snowing. Had to request refills multiple times, potato was room temperature and food was very ehh. I went to help my wife (8 months pregnant) with my 2 year old and fell done the stairs to the main entrance which was snow covered, UNSALTED AND UN-SHOVELED. My wife let the waitress know as I was in some pain and didn't speak up. She didn't say a word about it nor tell anyone else. Upon leaving, we thought it would be a good idea to let the manager/owner know so they can correct the stairs. When I let the Owner know, she proceeded to tell me it's not her fault or her problem and if I didn't want to fall down her steps than I shouldn't have came out in a snow storm. Then began to argue with my wife and threaten to call the cops because after I questioned her as to why she isn't at fault. I had no intentions of trying to "come after them" just wanted to possibly save someone else a fall. I am 26, and in decent shape. This was PURE NEGLIGENCE!!! STAY AWAY!! Im Frank Jr, Frank Shaffer is a different person. Same night.

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Opening Hours

Tue:11 am - 9 pm
Wed:11 am - 9 pm
Thu:11 am - 9 pm
Fri:11 am - 9 pm
Sat:11 am - 9 pm