Mug & Mallet

I love this place. Not fancy just simple good seafood and drinks in a laid back casual atmosphere. Happy hour gets a bit raucous cause everyone is having a good time. Not for snobs and stuck up idiots. Locals and cool tourists are welcome! Plus there are awesome servers. Our's was Jordan and she's the bomb!!😁 Crab dip is great and we always get some wings and shrimp. Shannon, the owner, makes sure everything is up to snuff and if you ever have any issues, she will make it right. The only people who wrote negative reviews are stuck up tourists.

So I was going to give a 3 after the incident that happened, but after Shannon the supposed owner and manager made rude comment to me; I have to give it one star. I'm a single mom and my child and I were seated quickly at 6:34. We waited 15 minutes before a server came. He took our order for drinks and food which was 1/2 dozen crabs, calamari, and two soft drinks. We had waited about 25-30 minutes for food to come and being that it was already about 7:20 we were eating quickly. When my child informed me they needed to use the bathroom, I had let our waiter know we would be right back. We were gone all of 4 minutes in the tiniest bathroom ever with no soap to wash your hands nor a working dryer to dry them. As we walked back our table was cleared. Still 3/4 full soft drinks, the 3 crabs and 1/2 basket of calamari. When I finally found our waiter it was already 7:35 and seriously was so annoyed at the fact that our food was gone and drinks, I just wanted to leave. I would of been fine if 40% of the tab was taken off since I had informed them that I was in a hotel room with no table. How am I suppose to eat crabs in a hotel room? Seriously??? Who wants crabs in their bed? Anyways the waiter was nice and stated he didn't really know what to do but to redo the whole order (excluding the $3 soft drink....) and I asked if we could speak to a manager then. Here she comes with her nasty attitude smacking her lips. I stated that I had informed our waiter that we would be back and our table was cleaned. I was staying in a hotel with only bed and that we actually needed to get going so I didn't have time to eat the crabs there. Nothing but the rudest tone of "Your crabs will be out in 30s. You have time to eat them." I'm sorry but you do not talk to a customer like that. She saw I had a small child with me and it was not 30s when the crabs came out it was another 15 minutes which if our table had not been cleared we would of been finished eating. I honestly was half tempted to just walk out without paying anything since my food was removed before the bill even came. Even the women at the table across from mine became irritated at this whole thing. It took everything I had to bit my tongue there because other people were eating with their children. I will never return here again though. And if she talked to me in that demeaning tone, i feel sorry for the staff there working.

Love this place. Eat there every time I'm in town. Great food, good service..... my only complaint is I need a new T shirt and can't order them online.... you should include that option on your website.

food was absolutely delicious but I wasn't impressed with the drink. Highly recomend the stuffed blue crab that is deep fried. The drink seemed very over power with alcohol. I understand I ordered mixed drink but most mix drinks are not that that powerful.

Food is good but over priced. The waiter/waitresses and hostesses acted half brain dead. They just stood around in oblivion to us. (And there was only one other table full so they weren't busy). There was two waitresses that actually did their job.(sadly we didn't get them to wait on us) We had to go out of our way to get any service. Our waiter was too busy playing on Facebook while sitting at the bar to refill our all you eat seafood. Horrible, horrible service!!!!