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Friendly's

Name: Friendly's
Address: 65 Sumner Ave, Springfield, MA, 01108, US
Telephone: (413) 737-8719
Price range: $$$

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3.4 Google Review

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65 Sumner Ave, Springfield, Massachusetts, 01108, United States

(413) 737-8719 staging.friendlysrestaurants.com/?store-item=friendlys-springfield-01108?id=728?id=728

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Refresh Reviews 3.4

Edgar Rosa

May 15, 2018

The day is visit arrive to 10 pm approx. But the guy of attendance mention not take to order for food only ice cream, because the kitchen close approx 10:30 pm for clean. But other client arrived after me and my families and take the orders and service food near at 10:30 pm. And offers a services potato free because fry to much and not trashed. PD The ice cream is very rich.

Rebekah Marie

Feb 26, 2018

Came in 45 minutes before close. While sitting here an employee came out and plopped themselves at a table with a drink and told the people waiting to be sat that the grill was closed. Don't they know what time it is. 930. We already shut down the grill. You should probably go elsewhere. Are you kidding me? She was rude with a horrible attitude. Then she walked over to another employee to complain to them and a shift manager that was getting off that she told them they were closed but they sat anyway. I'm glad that person left, personally with her attitude I think she should have just been terminated. I would have made my employees apologize to the customers for their mouths. That being said once we finally received our food it was great and the server very polite and the actual manager was fantastic. Too bad not all of the employees were.

Michael Joseph

Feb 1, 2018

Wait staff was unusually polite, representing the restaurant favorably. Honey complementing tea was nice. Food was better than expected, but took too too long to be delivered. This has been a persistent problem with this store. Many people are employed but they demonstrate poor discipline, most evident in sloppy soda fountain take out area. I am 70 years old. My first job at 15 was Wilbraham Friendly's. Our manager kept our store SPOTLESS! We were a proud team. Someone needs to follow policy. Your store should be busy all the time.

Jenny Vazquez

Feb 6, 2018

Horrible! I was skeptical of going because I previously had bad experience at this location. Unfortunately, I had to go due to a school fundraiser. As far as customer service goes, our waiter was patient and kind. However, the female manager insulted us with a comment about our bill. She assumed we were looking for a discount. When in fact we were just making sure 20% went towards the school fundraiser. Thier chicken and fries darker than usual (probably from the old oil) and the taste was okay.

Terri Keeley

May 11, 2018

First of all people who came in after us got their food before us...2nd our eggs were cold and when asked for hot eggs they put our order all the way at the end so all our breakfast was gone before we even got them. Waitress said she asked the manager to come out to speak with is he refused! Way to go friendlys! Need to fire that manager named mike!

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Opening Hours

Mon:7 am - 10 pm Today

Tue:7 am - 10 pm

Wed:7 am - 10 pm

Thu:7 am - 10 pm

Fri:7 am - 11 pm

Sat:7 am - 11 pm