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McDonald's

McDonald's

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3.1 Google Review
334 John Fitch Hwy, Fitchburg, Massachusetts, 01420, United States
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Refresh Reviews 3.1


Mar 8, 2018
I love the employees but there new system suck MCDonald's. They really need to rethink it. It didn't make the food come out any faster I'm fact its 10 times slower. Every time I go in there is a big line of upset people

May 8, 2018
Went inside to order cuz the drive-thru line was really long. I rated two stars because when we walked out the manager was standing directly outside the door smoking a cigarette. inside she was running around asking everybody what they're doing in a very demeaning degrading way.

Apr 9, 2018
More like "GhettoDonald's". Person at the drive-thru speaker acted like she couldn't be bothered to take my order. I felt like I was wasting her time. Ordered my food, then proceeded to wait in the drive-thru for about 11 minutes before I finally just left. Ended up going to the McD's next to Leominster Hospital. The girl at the drive-thru was super nice, and even warned me that there'd be a 3 minute wait on my order. Guess I was waiting on fries. They were nice and hot, and my sandwich was fresh. Bottom line, don't go to John Fitch McD's. Ever.

May 17, 2018
Did mobile order with Curbside Pickup and waited 15 minutes after arriving! Then when he came with my food, he forgot my soda & mentioned they didn't have Lemonade for my daughters, so asked for 1 milk & 1 soft drink, he came back with 2 milks (smh). Overall, waited over 20 minutes and order had to get fixed 2x

Dec 30, 2017
The people there are trying their best, but if was clear they were getting slammed and couldn't keep up. They probably need to hire more people, I waited 20 minutes for my food inside; my burger had mustard even though I clearly entered no mustard on their self service order kiosk, and they were out of signature sauce for my tenders. Given how overworked the people were I'm not surprised mistakes happened, but running out of sauce shows poor planning by management.

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