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Bamboo House

Name: Bamboo House
Address: 2 Main Street, Franklin, MA, 02038, US
Telephone: (508) 528-9588
Price range: $$$

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4.1 Google Review

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2 Main Street, Franklin, Massachusetts, 02038, United States

(508) 528-9588 www.franklinbamboo.com

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Stephen

Sep 8, 2018

Awful service. Food is good but the boy who took my order on the phone was extremely rude and impatient. Shouldn't be working there if he is going to talk to paying customers like that. Food is okay but you can get the same quality pretty much anywhere with much better service.

Nov 27, 2018

The food here used to be great, but the past couple of times the food hasn't been that good at all and today the service, or lack thereof, in fixing their mistake was awful. Ordered a bunch of different items and, other than the chicken and broccoli, all were a bit off. Edible, but just off. Also, the portions were noticeably smaller then they used to be. The wontons in the wonton soup were overcooked or stale and falling apart. The whole thing had a weird spicy taste, not what wonton soup should taste like at all. The shrimp in noodle dish were crispy outside and rubbery inside as if they had been reheated. The crab rangoons were a greasy mess. Ordered pork moo shu. The pork was lacking and not quite positive it was even pork. Moo shu is supposed to come with the pancakes to roll it up in, but they were no where to be found when I got home and unpacked my order. I called back and what sounded like a young boy answered and sighed like I was bothering him and gave the phone to a woman. So I explained again and her response was "so, what do you want me to do?" in a slightly annoyed tone. Politely I asked if they could deliver them since I didn't want to drive all the way back in the pouring rain because of their mistake. She said she didn't want me to wait 45 minutes for it and asked for my phone number so I could get $1 (yes, 1 measly whole dollar) off on my NEXT order. To this I responded "a dollar, that's nothing, I rather have the pancakes" and she laughed. Seriously? Glad you find it funny. Keep the dollar since it's the last one you'll get from me. My next order, and every other one after that, will be elsewhere. ðŸ‘ŽðŸ‘Ž

scott schwendenman

Aug 22, 2018

I have been going there for years. The food is very good. Go at lunch time as dinner prices for the same meal increase. Atmosphere is OK.

Peter King

Aug 23, 2018

Very pleasant staff very good food love the chef specials

Matthew Harlow

Aug 8, 2018

So disappointed ..ordered a combo of pork lo mein.. they forgot the boneless spare rib part... the pork fried rice was not dark like Boston Fried rice . It had three little cubes of pork in it.. no other stuff in rice like sprouts or onion .. it was very bland. The lo mein was ok.. noodles were thick and the pork was grey and rubbery. In closing, they also forgot to put mustard or duck sauce in the delivery bag. The delivery driver was very friendly and seemed happy on his job. Unfortunately I won't be seeing him again as I can't see myself ordering again

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Opening Hours

Mon:11:30 am - 10 pm

Wed:11:30 am - 10 pm

Thu:11:30 am - 10 pm

Fri:11:30 am - 11 pm

Sat:12 pm - 11 pm