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McDonald's

McDonald's

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2.4 Google Review
17921 E 9 Mile Rd, Eastpointe, Michigan, 48021, United States
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Google Reviews

Refresh Reviews 2.4


Jul 17, 2019
Server knew I could not hear her so had to have her repeat herself several times. Ordered breakfast sandwiches and she said they were out of hash browns: she gave me the drink cups and they were out of ice(today temp almost 90)while waiting for my food next customer also had to have her repeat each question. He had arrived on a bike.he was told no ice and advised her to find some please in a cooler in back. I come there because my grandkids like the play place but from now on I will go some where else for a carry out and take them to the park. Best part I was also given free large chicken tenders some how.poor service but owners responsibility for ice and hash browns

Jul 17, 2019
No matter what time of the day, this location is always out of something. Today at 10:25 am they were out of coffee and could not get a soft drink either. Couple weeks ago no hash browns. Management at this location is horrible,needs better inventory management. Service is always very slow Forget about going through the drive through, orders are never correct.

Apr 28, 2019
Went to get breakfast at 9:30 am (which is late seeing as they open at 4:00 am) and it was a very unprofessional experience. Ordered a yogurt parfait and the girl taking the order said “they didn’t have any and the person that makes them is doing dishes.” So I was unable to get my parfait because there’s only 1 employee in the entire restaurant that can make a yogurt parfait?!? It’s literally yogurt, fruit and nuts. A 5 year old kid can make that. The girl that took the order was very rude when I asked if they could make one, but since I needed food for the family I ordered anyway. My total for breakfast $17.11 and after paying the rude cashier and not wanting to deal with her again I pulled up to the window. I asked to get my money back because there is no reason a customer should ever be treated that way. The guy at the window only handed me $13, to which I told him my total was $17.11. He then proceeded to tell me to “prove it” which I handed him my receipt and told him to read the the total and lose the attitude. I assume the two employees I dealt also want to be paid $15/hour, which should never happen based on how they treat customers. I will never go back to this sorry excuse of a restaurant again. Unprofessional staff, hopefully management can address the issues to avoid future negative experiences.

Jun 7, 2019
Poor service. No ice i ordered drinks and asked for ice in them, got to the window to get my drinks they had no ice, i asked again for ice they said they were all out of ice, i asked for my money back, instead they "found" some ice in the back?!?!?! The drinks were warm and syrupy absolutely gross

May 19, 2019
I went to order and I was the only one in line and still had to wait 5 minutes to order because there were 5 workers all having a conversation with each other and when they did wait on me the lady wasn't looking or making eye contact cuz she was still talking about her social life and when she handed me my coffee she wasn't looking and spilled half the cup and didn't apologize or say a word! This is the worse fast food place I've ever been to, and this is the first time I've ever complained on Google review about anything!

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Opening Hours

Tue:6 am - 12 am
Wed:6 am - 1 am
Thu:6 am - 1 am
Fri:6 am - 1 am
Sat:6 am - 1 am