SUBWAY®Restaurants

I go past like 3, 4 other subways to get to this one. The service is great and the restaurant is clean. When did finding a good subway become so hard?

I have been going to this subway since I moved to Farmington Hills back in November of last year and I have always had a great experience with the staff and the quality of the sandwiches the staff has made. That all changed last night when my pregnant wife wanted a late night food run from the restaurant. I arrived about 15 minutes from the store closing at 8:45pm to get a sub, but was stopped at the door due to the door being locked. I thought it was a mistake and that the store closed earlier than I thought....Nope. I looked down at the door and it clearly states right on the door that the store is open till 9pm on sundays. Correct me if I am wrong, but I'm pretty sure 8:45pm is before 9:00pm. Well I thought it was pretty ridiculous so I knocked on the door, the guy inside, clearly trying to close early so he could go home early, caught eyes with me and then continued to hide in the back of the store pretending to not see me. So I stayed and knocked on the door for another minute or so cause I was pretty fed up. How long does it take to make a sandwich for a customer? So after knocking for another minute, the member of the staff finally came out front again, probably realizing that I was not going to go away. He caught eyes with me again and then mouthed to me "We're closed". I pointed down to my watch and then to the door where the time is clearly posted for customers. Then he just shrugged at me, and then continued to close up for the night. I mean really? You can't do the right thing and close the store at the appropriate time when the store is supposed to be closed. He was young. I was young too when I first worked at subway years ago, but I would never in my life do that to a paying customer, especially someone as loyal to your store as I am. Nonetheless, you have lost a customer for good after this event. I drove a couple miles down the street to the nearest subway, got there at 9pm, and even though the store said it was going to close at 9pm, the staff let me in, made me a sandwich, and even gave me a free cookie after explaining what had happened to me at the other store. You should be ashamed of your employee. You should also check your cameras, cause it should all be on tape for you to witness such an event.

Could fine understand! Was like Alex back home in Northern India. A family place very good! Will be come again.

Clean place. Good staff

Normal Subway, gets a little busy at lunch time.