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McDonald's

McDonald's

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3.6 Google Review
Roseville, Michigan, 48066, United States
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Google Reviews

Refresh Reviews 3.6


Mar 30, 2018
Update 3/29/18: Yet again I went through the drive through and they only had one lane open again at 4 pm when it's very busy. I said hello multiple times then someone rudely said "can you wait". Mind you other cars were getting served in the 1st lane and I was there first. This place is the worst! I only stopped by here because it was on the way home but I'll never come there again. Their lack of customer service is truly astounding. Original Review: They only had one drive thru lane open. I waited a long time at the second lane speaker before giving up and going inside. This was absolutely ridiculous. I go inside to complain and the manager says to me "oh we'll see who's on lane 2." Then I complained to the cashier about it and the rude manager came back and said don't talk to her like that she's only a 16 year old cashier it's not her fault. A manager should never talk to customers like that. I never yelled at her or used bad language towards her. The manager at this location is the worst. Terrible service. I will never visit this location after this fiasco.

May 9, 2018
Awesome service employees are great... manager toma is absolutely horrible to absolutely everyone including her co-workers would love to see her be fired or at least transferred to a different location because I go here at least one a day if not every other day. All in all though outside of her I like it

Apr 29, 2018
For a McDonald's it is pretty great. Friendly fast service in a clean restaurant. They participate in all the new ordering options too like mobile and Uber eats.

Mar 31, 2018
I went through the drive thru 2 times just to get the wrong food, twice. Angry now, I went inside and the manager (Erica) spouts off the details of my order as if it were a surprise, and she was hearing this information for the first time. Me wanting the food i ordered and paid for was clearly inconveniencing this woman. She absent-mindedly hands me yet another bag with no apology. At this point, I'm quite irritated, and I say to this incompetent and unhelpful manager "You f***** my order up twice and all you're handing me is another sandwich? She responded with the assertion that I had no reason to cuss at her and that she only saw one direction on my order. She didn't read the entire order, gave me the wrong food twice, and then got irritated at me over my discontent. Reluctantly, this woman hands me an apple pie, and I head outside to eat my burger. I could have chipped a tooth on that bun. I went inside and left my fossilized burger on the counter, leaving without food. Never again.

Dec 20, 2017
I am not a big fan of fast food, but it being 2017 with not enough hours in my 24 hr days with 3 kids it is virtually impossible for me to NOT ever have to visit Mickey D’s at least once a week, I will not go to any one either and am very picky, I give this one 5 stars because the kids that work there are GREAT! I get great service every time I visit here! Fast is what you get, hot fresh fries you’ll get, and very polite and great service with a smile from them every time, so don’t worry or hesitate to visit this one and you’ll see what I’m saying....

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Opening Hours

Mon:6 am - 12 am
Tue:6 am - 12 am
Wed:6 am - 12 am
Thu:6 am - 12 am