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Hong Kong Express

Hong Kong Express

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3.9 Google Review
158 Fulton St E, Grand Rapids, Michigan, 49503, United States
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Google Reviews

Refresh Reviews 3.9


May 1, 2018
I would give this place a negative 10, if i could. A woman and her child were here, were treated HIGHLY disrespectful, for throwing out a small partial plate of food they didn't like. The woman behind the counter, very rudely said to the customer "I saw that, no more". She also continue to tell her, that she may not have anymore soda. Excuse me, but this is a BUFFET! I'd understand the upset, if she was throwing away a whole plate of food & not just a small amount. Even still, to treat your customer the way she was treated & doing so in front of other customers is rude, unnecessary, disgusting, and humiliating. The soda comes with free refills, which this woman also paid for. Nowhere does it say limited refills. Why can't this woman get what she paid for? Not to mention, how eco-unfriendly this place is. You eat and drink with a Styrofoam cup & plate, and it's complimented with plastic utensils (which they don't recycle). On top of everything, the cleanliness is definitely NOT up to par. They lost not only my husband and I as customers, but the 8 other people that were present.. Shame on you, for treating people the way you do. You should feel ashamed of yourself. Never have I ever, witnessed customer service this poor.

Feb 4, 2018
I go here at least Once every other week. They do very well for their location and what they have to work with. The inside isn't much to look at, but the food is up there. For a downtown location, it's decently priced too. Very friendly, and decent portion sizes. Thank you!

Mar 8, 2018
A short walk from my office, I called in an order for Szechuan Beef. The food was still hot when I got it back to work and tasted great. It came with an egg roll and chicken fried rice. Plenty of vegetables and the beef was high quality. There was so much left over I'm going to have it for lunch again tomorrow. It was $6.30 after tax, so $3.15 per lunch. Great deal when most things downtown are $10+ for half the food.

Jan 29, 2018
Great place if you want unlimited food for lunch. Usually fresh during noon hour. Selection seems small but good enough for a quick lunch. Take out is available.

Apr 12, 2018
This place is perfect at being what it is, best Chinese food in Grand Rapids. Competitive pricing, solid quality, and quick prep times. Sweet and sour pork for the win.

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Opening Hours

Mon:10:30 am - 10 pm Open Today
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 11 pm
Sat:10:30 am - 11 pm