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Village Inn Pizza Parlor

Village Inn Pizza Parlor

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4.0 Google Review
2215 44th St SE, Grand Rapids, Michigan, 49508, United States
(616) 281-1444 www.vipizza.net
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Google Reviews

Refresh Reviews 4.0


Feb 19, 2018
We have dined in and ordered out from here on a couple of occasions. The food is average and the pizza is average. We absolutely love the flavored hand tossed crust and the cheese bread though! They also have good appetizers, good specials, and good subs! Their basic menu prices are a bit expensive so watch for coupons and food specials! They have a daily express lunch for $5 and a special each evening.

Mar 9, 2018
FOLLOW-UP: Two weeks ago I gave a review listing a bad take out experience we had. They followed up with a invitation to call them so they could take corrective action. I spoke with Jason, he said he was embarrassed that his team did not perform and missed the mark on many steps within this one order. He said that he did retraining with his team and that he wanted to make it right. Jason offered to repeat the entire order on the house. I must say I was very impressed with the good business sense in this action. We eat out a lot. Probably more that we should be we work hard all day and just want a good meal when we all get home. During the order pick up Jason greeted me with respect and apologized once more for his teams actions two weeks ago. When I arrived home, the food was hot and it was delicious!!! They have won me back! This is how you do it Village Inn! Great customer service on the rebound from a bad experience. This customer appreciates your efforts! I'll leave the old review so that everyone gets the full understanding and can use as a learning tool. {HORRIBLE Take-Out Experience! We had an order for 5 people so the order was big, 7 items. They had two big bags stapled shut waiting for me when I arrived. From the looks of it, it did not seem like my full order was in those bags. I asked the counter service person if that was my full order. She looked at the receipt, went behind to see if there were more bags, then came back, and told me that this was my complete order. I drove home, 20 minutes, and when I removed, the items 2 were missing. I called the restaurant and the manager told me that I left a bag. So she basically blamed me for not having the complete order. I explained to her that I would come and pick up but during that time two of my family members other items would end of being cold by the time they got their food. My husband drove there to get the rest of the order. When we arrived, he was not greeted with respect. They gave him a bag. Luckily, he checked it because it still only had the one missing item. They said they did not have the other item when we were told on the phone that the two items were in the bag. They said they quickly needed to make the second item but I feel they may have just taken a part of someone else’s order because the amount that was in that bowl was like a cup full. Not a huge amount like it was explained on the phone when I placed my order. My husband returned 1 hour later, eating cold food. I was not eating without him so my food ended up being cold as well. I get that mistakes happen but the restaurant made the mistake and they should have done everything to apologize for it and make it right. They acted like it was so normal and if this is normal for them. They need serious improvements. I will never order from that restaurant again.}

Feb 20, 2018
Very nice place to go and eat. The atmosphere is amazing, and the colorful lights really spice things up. I would highly recommend this place to anyone who is feeling pizza, looking for a sports bar, or just having a very good experience all around. This is the place to go!

Apr 7, 2018
We had a fairly good size group. The server took the order with memory power which we all expected something to get messed up, but she impressed us. Everyone really enjoyed their food.

Apr 8, 2018
A pizza bar where you can order pizza, drinks, and watch sports. This is probably a good place if that's what you're looking for. However, the pizza itself is just average and probably needs a bit of alcohol in your system to taste great.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm
Fri:11 am - 12 am Today
Sat:12 pm - 12 am

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