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Pizza Hut

Pizza Hut

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3.0 Google Review
257 Marschall Rd #S, Shakopee, Minnesota, 55379, United States
(952) 445-7888 www.pizzahut.com
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Apr 22, 2018
This was the most upsetting experience I have ever had here!!!! Ordered delivery and my daughter was told one total was charged a different total, called the store to actually see what the total breakdown was the guy got total attitude with me, and kept talking over me, told me I was supposed to get a discount but I order to get that refunded to my card I would have to call the district manager....when I asked if there was a manager on duty he said " yes but they can't refund something that has already been charged" when I asked for a manager to speak to he said " alrighty then" in a snotty tone and set the phone down on the counter so I could hear everything being said in the background...after being in hold for 17 min I decided to drive across town to the store, while still on hold...after the 17.5 mark the phone was hung up. I got to the store and let the manager know why I was there and she helped but still VERY frustrating!!!!!

Apr 19, 2018
Me and a few friend's made a $100 order to this place, one pizza was destroyed and one which was the more expensive one of $26 was missing so my friend called and called them back and it literally took almost 30 minutes to answer the phone and I told them what was wrong and that we would be alright with credit and all we were offered was $15 store credit for a $18 pizza that was smashed and a $26 pizza that we never got this is the last time I will order from them they stole money!

May 3, 2018
Still the same but a good value

May 8, 2018
Just love customer service always helpful Ruth . always happy people helping out

Jan 3, 2018
HORRIBLE SERVICE!!!! I ordered my pizza at 530 said it would be here by 6. 630 I called and spoke to the manager he said the pizza had been out with the driver for 30 min and should be here soon. Called back another 20 min later. He said the pizza had been delivered. Really? Then why don’t I have my pizza?? The manager found my pizza sitting in the store. Then hesitated to say my next pizza would be free. Nice work Pizza Hut

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm Today
Wed:11 am - 11 pm
Thu:11 am - 11 pm
Sat:11 am - 1 am