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McDonald's

McDonald's

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3.7 Google Review
4636 Commercial Dr SW, Rochester, Minnesota, 55902, United States
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Refresh Reviews 3.7


Jan 21, 2018
Usually the food is very good. Last several times half of the food has been cold. Today the biscuit was burnt and the cookies were hard! Really hard! So I decided to call and complain this time. Taylor was very nice and made it right. However, when I went back to the store to resolve the issue I wad waiting for 4 minutes and no one came to the registers. Then an old man came up and stood by the register next to me. Taylor helped him first even though I was the only person waiting. While waiting "2 minutes"...5 minutes later I got my cookie replacements. While waiting I observed an employee prepping orders and talking on the phone. She never changed her gloves and continued using the same gloves as what she touched the phone with. As you probably know the phone can have tons of germs on it!! Probably won't be going back 😟 Update: Went back through drive through to redeem coupons they gave me for the last time. Ordered at 6:22pm. They had me pull to the side. At 6:32 I went inside to ask about my order. It took another 5 minutes after that for my order to come. Many people both inside and in the drive through got their orders before me. All I ordered was a breakfast sandwich, small frie, and two hash browns. Officially never returning to this location again!! 😡 Not really "fast food" if you ask me!

Mar 29, 2018
Everyone was very friendly. They were fully staffed and it was running very smooth! The store was clean and fully stocked!

Apr 15, 2018
The worst experience i have ever had at a mcdonalds. While every other number was being called out, ours wasnt. All i ordered was 3 cheeseburgers and a mcdouble. And one of the burgers was a kids meal and burger was ordered to be plain. Our number was finally called, which was 385 and they had already called 390 by then, but once we got in the truck and started driving my sons cheeseburger had everything on it, so of course now he wont eat it. 🙄 And there was no acknowledgment from any employee that we had been waiting a long time. Nothing at all.

Apr 19, 2018
Bright and airy, prompt, my items were well prepared. I had to re-log in to their wifi several time on my devices.

Jan 28, 2018
I mean. Its a McDonald's. Its very standardized. The food was exactly as expected, staff was friendly and cool. Clean. It is a really big McD's. There's even a little arcade in the back. The pinball machine didn't work, but still neat.

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Opening Hours

Mon:5 am - 12 am Today
Tue:5 am - 12 am
Wed:5 am - 12 am
Thu:5 am - 12 am
Fri:5 am - 12 am
Sat:5 am - 12 am

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