Sonic Drive-In - Restaurant - Independence, MO - VerView
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Sonic Drive-In

Sonic Drive-In

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3.2 Google Review
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11320 East 23rd St S, Independence, Missouri, 64052, United States
(816) 254-6633 locations.sonicdrivein.com/mo/independence/11320-e-23rd-st.html
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Google Reviews

Refresh Reviews 3.2
Mar 22, 2018
This Sonic does really good drinks, but the food is so-so. I've never had anything really bad, but every time I bring home food from there I am reminded why I try to not do that. The drinks are top though and I'm always happy to get drinks there... Hence why I forget not to get the food. 5/10 Would drink again.
May 16, 2018
Love there cheese burgers!!! Slow service but overall good experience.
Feb 4, 2018
The best service I’ve ever gotten at any drive thru or fast food place. Especially at night the service was great my order was correct and it seemed to be under very good management. I wanted to talk to the manager just to tell her how pleasant my experience was her name is Melanie and she definitely cares about extending the best customer service !!
May 1, 2018
My husband went to get shakes tonight for him and myself. When he got home I realized that what was supposed to be a chocolate banana shake was something with Oreo. I was goint try and make due and just deal with what I got but the chunks of cookie were huge and wouldn't fit through a straw. I decide to drive back and get what I actually wanted. When I got there I pulled up to the drive thru speaker and was very rudely told by a woman I believe to be the manager that their systems were down and they wouldnt be able to take any order. I tried to explain why I was there but she had already cut off the speaker. I pulled around to the window where I waited for her to see me and when she did she told another employee to see what I wanted. I explained the problem and the man wanted my receipt and my incorrect shake. All he said was ok. When I finally got my shake there was no apology whatsoever just "here ya go." I will not be returning to this location ever. I understand mistakes happen but it wasnt mine or my husband's mistake so to be treated so rudely was uncalled for. I was polite but that didn't seem to matter to them.
Apr 19, 2018
Sat and waited 20 minutes for my food after ordering and never got it. Called to complain and they answered the phone with a sigh. I absolutely do not recommend. Avoid at all costs

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Opening Hours

Mon:6 am - 11 pm
Tue:6 am - 11 pm
Wed:6 am - 11 pm Open Today
Thu:6 am - 11 pm
Sat:6 am - 12 am

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