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Koi

Koi

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4.1 Google Review
1808 N Bishop Ave, Rolla, Missouri, 65401, United States
(573) 426-5551 www.koirollrolla.com
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Google Reviews

Refresh Reviews 4.1


May 20, 2018
We were seated at a hibachi table only tonne told that we were going to have a 50-60 minute wait for a chef. So, we moved to a table and still...we were looked over. Once our waitress did come to take our order, the food was served quickly. Everything tasted fine however, the chicken was charred and tough. All in all, I wouldn't choose to return to Koi. There are other places I would rather go for better service and treatment.

Jan 19, 2018
Yummy sushi! Chefs are very accommodating to special requests. Great for groups. Surprisingly great for children - they made balloon animals for our little ones, and it absolutely made their day! I've never had a less than spectacular experience here.

Apr 17, 2018
I understand large groups slow things down. That being said: Service still was unreasonably slow. Food ordered first didn't come out until everyone had eaten and paid. Staff made extremely rude comments. For 20 people they only had one chef cook so half the people didn't even get to see the show. The added gratuity should have been taken off for how we were treated.

Apr 20, 2018
I don't normally do this but I'm pretty upset. Tim and I went to Koi for dinner for date night. We always go there despite the fact that the service is not always good and they almost always mess up at least 1 of our sushi rolls by putting avocado when asked not to (Tim's allergic!). The manager has never done anything when he was told they always mess it up. Tonight though, we ordered an appetizer and sushi. After a while our server brought our sushi. I said we have an appetizer we haven't gotten yet too. She said did you want it before your sushi? I started answering saying it's an appetizer so... And she interrupted saying it's not my fault, it's the kitchen. I laughed it off and said ok whatever. (Another table that came in 5 minutes after we did got their appetizers before we got our sushi!) A few minutes later a male server comes and slams down the plate with our appetizer and walks off. We are about halfway done with our meal and the male server comes and asks if we need more water. We both have full mouths and shake our heads no. He puts the bill on the table and stands there and waits. Tim put his card in the holder and the guy walks away. Tim and I start discussing the fact that we never tip less than 20% but this is ridiculous. He brings back the bill and again stands there waiting for Tim to fill it out! Tim puts a zero for tip as this guy is hovering over his shoulder. We get up and start to leave and the guy confronts Tim asking why he put zero. He forgot to write a number. Tim said no I didn't, you were both rude that's why I left zero tip. The guy kept arguing until Tim said to the manager is this guy for real? He was rude along with the other server and now he's arguing with me over no tip? The manager tells the guy to back off basically who keeps talking and we had to walk out to the manager saying sorry. I love sushi but I'm never going back to Koi!

Apr 12, 2018
I love the hibachi @ koi. Food is ALWAYS good and the sushi is constructed with excellence! The best around!

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Opening Hours

Mon:4 pm - 10 pm
Tue:4 pm - 10 pm
Wed:4 pm - 10 pm
Thu:4 pm - 10 pm
Fri:4 pm - 11 pm
Sat:11 am - 11 pm

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