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McDonald's

McDonald's

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3.0 Google Review
766 W Pearce Blvd, Wentzville, Missouri, 63385, United States
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Google Reviews

Refresh Reviews 3.0


May 9, 2018
Very slow service. The clerk invited the people Behind us to order before us! Very strange. Food and coffee were fine but stop somewhere else.

May 2, 2018
They refuse my order and made me order through a kiosk.... I won't be back. Putting good people out of work so that you can put your customers at an inconvenience is not in my opinion a good way to do business which is why I will not be back to this McDonald's or any other McDonald's that adopts the kiosk idea.

Feb 6, 2018
Got the wrong food for my son. Who is allergic to dairy. I ordered him extra fry and a juice. He got yogurt and milk. Then myself as a diabetic ordered a sugar free French vanilla iced coffee. I got a caramel iced coffee, extra cream, extra syrup. When I called to tell them what happened, I was dismissed like my blood sugar didn't matter, nor my son's allergies. Didn't get what we paid for, I was thirsty and my son kept telling me "mommy I eat.." because he was still hungry.

Feb 16, 2018
I did have a couple problems at first but in all fairness mistakes happen. They made it right every time. The GM and Barb including employees are nice people. Mistakes happen. What makes the difference is the follow up and they did truly come through. Thank you and for that I’ve been returning. They’re dealing with a plethora of orders. I’m writing this review solely on the fact they made it right. If they didn’t, this review wouldn’t be here. Nice job.

Apr 26, 2018
If I could give them zero starts I would! My sister and I were here last night. We went in to get our take out order. The lady who made a shake for someone in the drive thru licked the cup before she handed it out the window. She looked around after she did it. Then she made another frappe or something chocolate and almost did it again. She looked up and made eye contact with me and then used her finger to rub the side of the cup and lick her fingers afterwards. I asked for a manager and she brushed me off. Said she would take measures later after their rush hour was over. That made me sick. I will not be going back.

INDUSTRY BLOGS

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