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Bigway Burger

Bigway Burger

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3.8 Google Review
5413 S 72nd St, Omaha, Nebraska, 68127, United States
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Google Reviews

Refresh Reviews 3.8


Feb 27, 2018
It was petty empty during my meal but service was great. They recently opened so that I'd understandable. The decor was what you would expect in any sports bar type establishment. I ordered the cheeseburger $5.00 special which came with steak fries and I added a fountain drink. My total with tax was about 7.00 the food came quickly after I seated myself. It's not a fussy place and the sign states that you are welcome to do so, I chose a booth by the window. The cheeseburger was 2 pattys pickles tomato and onion. The steak fries were perfectly done not soggy and hot to the touch but not burn your mouth hot. Everything was really good and the service was too.

Mar 8, 2018
Grass-fed beef is always the better option. It's taste is so much better. Prices are a bit higher than other places, but that's to be expected when you eat grassfed beef. Their mozzarella cheese sticks were amazing! I highly recommend this place!

Mar 10, 2018
This place came recommended by a friend. Went there and the place was maybe a quarter empty. We ordered a burger and prime rib special .50 minutes later our food came. I made it through half my steak before I got to the point where my steak was lukewarm. Took it to the register and talked to an associate. She told me she could have it remade. I wasn't waiting another 45 minutes. I couldn't get my money back. I left the plate with the staff and waited for my fiance to finish her burger which was good and we left.

May 13, 2018
I hoped the best, and have given them a few chances. When they first opened I expected some hickups, and yes there was slow service despite no customers. Food was decent. Tried a couple times after that visit, with not much improvement on service. Then a few months ago I met a friend there for a drink and some food, and they put up this silly wall which I think ruined the atmosphere. The owner said they put it up because of feedback from people, saying that it took too long to get service, and they felt this would make the bar area smaller so they can improve their service. I loved the bar setup the way it was before. So now you have to stand in line to order anything. Ridiculous. Hire one or two more servers if you are worried about service being slow to your customers because you made it worse. Then, the last straw, I took my date there the other night before a concert at the Ralston Arena. The place was packed understandably but again had to stand in line to order drinks or food and there was only the one person taking an order which I think is the owner. The line was very long so we decided after sitting there 10 minutes, to go elsewhere. I'm sorry guys I usually like to support local business but you need to wake up before you lose this place. Harsh reality. You lost one customer here.

Jan 26, 2018
I visited this place 2 weeks after they opened. Took a long time for us to get our food and the food wasn't even cooked the way we asked. There were only two other tables at the time. Our 4 burgers were overcooked. Yes all four of them. What are the odds of that? When you are overcharging customers you better make a decent burger. When we inform the waittress how bad our food was the waitress just said "Oh no!" We thought they were going to come back with a manager to fix our issue but they didn't do anything. A really weird experience.

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Opening Hours

Tue:11 am - 8 pm
Wed:11 am - 8 pm
Thu:11 am - 8 pm
Fri:11 am - 9 pm
Sat:11 am - 9 pm Today

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