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Mar 23, 2018
1 HOUR AND 40 MINS FOR TWO PIZZAS AND AN ORDER OF CHICKEN! I don't even know how to describe this experience. I places my order at 6pm. I was told it would be a 50 min wait. Fine. At 7pm I call to check on it. Amy tells me it's in the oven and will be here shortly. At 7:25 I call again, I mean these guys are only about a 5 min drive away I would have walked if it was not cold out and got there faster... so same girl answers and she tells me to hang on then another man comes on the phone as if I had just called to order, I explained what I ordered and that i just wanted to know if I was getting my dinner soon, all he says is "we are busy and the driver is leaving with a couple orders now, I can have him go to your place first" finally at 7:46 my family is finally eating. Horrible!

May 27, 2018
I received a coupon code via email and when I tried to use it while placing my online order it didn't work, so when I picked up my order I explained to the girl at the counter my issue, she said they were having issues with the online system and she would get the manager because she didn't have authority to remedy it. The manager came over and was clearly annoyed as he was interrupted from the pizza he was making. He told me he would give me the discount this ONE time because I was supposed to do it online! DUH, I'm aware of that but when YOUR system is broken what can I do? As I was walking out another customer behind me commented on how rude I was treated by said "manager". Unfortunately it's not the first time for some reason this particular store has the rudest employees I've ever encountered and nevermind the soaking wet floor with no caution signs, a lawsuit waiting to happen is what another customer said to me when I walked in. What a joke.....

May 19, 2018
Long wait and incompetent staff. I love Papa Gino's, but I'll avoid this particular store (Gilford, NH) in the future.

May 11, 2018
Friendly helpful staff and good food and good reward progrsm

Dec 26, 2017
This is not the first time I've had problems with them but it is the straw that broke the camels back! Placed an online order for delivery at 6:30pm the night before thanksgiving they never contacted me to inform me they were not delivering waited over an hour for a steak sub and fries before i finally called them at about 7:45pm and was told by the "Manager" he was just seeing my order and that they were not delivering but they had already charged my card so he said they would give me a refund and there was nothing else they could do. Terrible service, over priced and underwhelming food, will take my business elsewhere from now on.

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Opening Hours

Mon:11 am - 9:30 pm
Tue:11 am - 9:30 pm
Wed:11 am - 9:30 pm
Thu:11 am - 9:30 pm
Fri:11 am - 10 pm Today
Sat:11 am - 10 pm

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