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Elsa La Reina Del Chicharron

Elsa La Reina Del Chicharron

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4.0 Google Review
1515 Teaneck Rd, Teaneck, New Jersey, 07666, United States
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Refresh Reviews 4.0


May 29, 2018
I would not recommend coming here. I was there yesterday with my family and there were probably about only two other tables yet the service was horrible. The two servers were polite but not attentive. We sat at the table for about 15 minutes without a server coming to take our order. Once the meals start coming out they brought out two things that we didn’t order, while one member of our party had their dish while the remaining six of us waited yet another 15 minutes for our entrees. The food was okay, not bad, not great. I asked for a bottle of water 4 times before finally getting it. I was just puzzled as to why it was such a challenge for two servers to take care of our table when there was only one or other table by the time we received our meals. It seemed like the bigger focus of this restaurant is their take out service.

May 10, 2018
Hello Elsa Restaurant: I'd like to inform you that the kitchen at the Teaneck location was deplorable. I ordered a full chicken with fried green plantains. The chicken was to have been fully cooked and crispy and the fried plantains crispy as well. What I got was about 75% cooked and the fried plantains were not crispy, they were soggy, at best. Had to throw these out. Next time, please address this matter with the staff handling this site location. Don't need another repeat of this matter when I order something from this restaurant location. I also work at Holy Name Hospital in Teaneck which is just down the road from this restaurant. Just want you to be aware of this and make the necessary corrections. Thank you for your time in reading.

Mar 26, 2018
In my personal experience. Elsas used to be great. Years ago before they became so successful they used to care about their clients. Now its always a surprise. You might get lucky and have a great meal with great service. Or they might take your order with an attitude and deliver mediocer food. Then god forbid you complain. First you'll be interrogated as to how you messed up in placing the order. Then you'll be denied an exchange or refund. Last time I wrote an email which never got a response. Then I called and they hung up on me. Then wouldn't answer my calls even though they were open. They just lost us as clients.. We gave then one more chance and the rice came raw, under cooked. With a 60 dollar bill. Never again..not that they care.

Apr 8, 2018
Delicious chicharron aka Fried Heaven!!! Friendly staff. Good variety - everything on the menu is very yummy! Good parking. BYOB. Remodeled restaurant. Highly recommended!!!!

May 9, 2018
Always the food more than enough and delicious like I expect. And the people there pamper you since you pass the door.

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Opening Hours

Mon:7:30 am - 10 pm
Tue:7:30 am - 10 pm
Wed:7:30 am - 10 pm
Thu:7:30 am - 10 pm
Sat:7:30 am - 2:30 am Today

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