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Pizza Hut

Pizza Hut

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3.6 Google Review
6613 Frankford Ave, Philadelphia, Pennsylvania, 19135, United States
(215) 331-0830 www.pizzahut.com
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Google Reviews

Refresh Reviews 3.6


Apr 24, 2018
Waited over an hour on the phone to place an order. After an hour I hung up and decided to go in to the store to get dinner for my family. Once in the store I noticed that no customers were there. And I watch the guy from the front desk watch the phone ring and hung up on other customers that were calling. That’s explains why no one ever answers the phone. After placing my order I ask the guy at the front desk why he is not answering the phone he told me that he hates this place and he is looking for another job. What a shame!

Dec 11, 2017
The only reason I'm not giving this place one star is the poor overworked employees who do their best to give good service and cook good food. There owners of this particular pizza hut give the company a bad name. Just had to cancel my order and find dinner for the family elsewhere when I was informed they are unable to accept 100 dollar bills. A sit in restaurant charging me 50 bucks can't take a 100. Amazing. It is also quite illegal. (For a restaurant that collects payment after serving food, they are required by law to accept all legal tender). 5 stars to those who work there. I hope they quit and go somewhere they're appreciated.

Apr 28, 2018
THE ABSOLUTE WORST CUSTOMER SERVICE I have experienced by a man named Paul. All i wanted was french fries for my mother and cousin to eat because they can only eat soft food. I made a complaint with corporate and also the bbb. I suggest you don't spend your hard earned money here if you value good customer service. Apparently pizzahut has a reputation of bad customer service according to the complaints I've read on the bbb. Horrible. Paul needs to take a class or 1000 about acceptable customer service.

Feb 14, 2018
We ate in. Our waitress never gave us her name. It took forever for our order to be taken and to come out. The pizza tasted bleh. We were given paper plates and plastic utensils. We we're never asked how everything was, and never offered a drink refill. I remember when Pizza Hut used to make sure they served you your first piece, on a hot real plate. I am disappointed with this Pizza Hut.

Apr 24, 2018
I waited over a hour and a half on the phone so I went in the store, and I sat there and watched the guy pick up the phone, put it on hold and put the phone down... and he was not busy he was doing absolutely nothing but standing there...

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Opening Hours

Mon:10:30 am - 11 pm
Tue:10:30 am - 11 pm Today
Wed:10:30 am - 11 pm
Thu:10:30 am - 11 pm
Sat:10:30 am - 12 am

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