Chart House - Restaurant - Philadelphia, PA - VerView
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Chart House

Chart House

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4.1 Google Review
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555 S Christopher Columbus Blvd, Philadelphia, Pennsylvania, 19147, United States
(215) 625-8383 www.chart-house.com/locations/philadelphia/index.asp?utm_campaign=Yext&utm_source=Yext&utm_medium=Website&utm_content=CHPH
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Google Reviews

Refresh Reviews 4.1
Feb 10, 2019
We have been to a number of Chart House locations, so I was expecting a 5 star experience. We took a group of 10 for a celebration. We wanted it to be special. It was not busy, but the service was very slow. They were out of a number of menu items. (Including their signature lava cake!) And to top it off, one of our party guest did not get their entree or dessert with the rest of the group. The waitress told us they were busy on Saturday but are restocking for Valentine's day. Great, but that doesn't help when we are here on Sunday. They ended up not charging us for a number of the desserts which was fine, but I would have preferred a better experience and a choice of all menu items. I expected better. Very disappointing. Will think twice before coming back or recommending.
Mar 31, 2019
Amazing restaurant in Philly! There for a wedding.. Beautiful setting on the water! The food was beyond delicious. Beautiful presentation & mouth watering! A must visit!
Mar 8, 2019
Food was great, but not as hot as it should have been. Still really good. Awesome view. However, a guy next to us was SUPER loud. Service was great as well.
Feb 19, 2019
I chose Chart House because of the view for Valentine's Day. This was the best dining experience of my entire life. The drinks were strong and visually appealing, the appetizer was quick and hands down the tastiest calimari I've had. My swordfish was cooked perfectly, my girlfriend loved the harvest scallops and the house salad (yes the house salad) BLEW MY MIND. Amazing service on their busiest night of the year and we will be back again as soon as possible!
Mar 31, 2019
Upon entering the Chart House with a reservation for dinner, the hostess did not greet us, despite standing at the hostess stand waiting to be greeted & seated. Instead, the hostess answered the telephone and left us standing there while she made a reservation with whom she was on the phone with. After this call which took approx 3 mins, she then acknowledged us and seated us. The atmosphere/scenery doesn’t even compare to other high end restaurants, yet they charge the same premium prices. Noticeable water damage on the ceiling and below the stairs, wrinkled tablecloths, out dated carpet and chairs. The waiter was nice & professional, dinner was “good.” Attempted to give the manager some constructive feedback when he asked how was the dinner, his response “We are doing a million dollar renovation in about two weeks.” Then he abruptly walked away. Will not be returning or referring anyone to go to the Chart House. A renovation and better customer service is greatly needed!

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Opening Hours

Mon:4:30 pm - 10 pm
Tue:4:30 pm - 10 pm
Wed:4:30 pm - 10 pm
Thu:4:30 pm - 10 pm
Fri:4:30 pm - 11 pm Open Today
Sat:4 pm - 11 pm

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