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Wendy's

Name: Wendy's
Address: 301 S White Sands Blvd, Alamogordo, NM, 88310, US
Telephone: (575) 437-0865
Price range: $$$

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3.6 Google Review

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301 S White Sands Blvd, Alamogordo, New Mexico, 88310, United States

(575) 437-0865 www.wendys.com/?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search

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Refresh Reviews 3.6

E CG

Mar 23, 2018

Turn around! Find another restaurant! Option number one: Don't be in a rush. Option number two: Plan to wait three times longer than the normal fast food. Option number three: Choose another restaurant. Customer Service: We were not greeted when we walked up to the register. There was no teamwork or system to make the transitions from the register, to the cooks, to the preparations for the tray. I was not acknowledged by the cashier who placed my order when I returned to the counter 10 minutes later. I not once commented on my dissatisfaction during the wait. The lady preparing the tray expressed frustration with the forgetfulness of placing the remaining items on my tray, as though someone dropped the ball. She never acknowledged my presence, nor apologized. Quality: The dine-in order took 14 minutes for two burger meals and a grilled chicken sandwich. The sandwiches were sitting in the tray without the two orders of fries for more than ten minutes. The “grilled” chicken sandwich was “fried” and cooled off so much that the cheese was stiff. It would be horrible to wait nearly another quarter hour for a correctly made grilled chicken sandwich, that just might handle unwell with not-so-friendly employees. The fries were not fresh, but not too old. Cleanliness and Supplies: The bathrooms were a typical substandard wiped-down level of "clean". They have air dryers that are not powerful enough to dry your hands in less than 120 seconds. I'd only washed my hands while balancing to keep the door opened so that I don't have to touch the door knob. Ketchup was empty in both dispensers. Several patrons had to go up to the counter for individual ketchup packets in a tub. I must say there is a lack of attention to customer service, quality of the food being served, and the overall cleanliness and supply of condiments.

Traeh Amburgey

Mar 25, 2018

okay so we got here and had two separate orders. one order was made and given to us FIFTEEN minutes later. then, another fifteen minutes later our second order was barely being made. and listen, i might be fair if it was really really late, if there were a lot of people or if they were running short on staff but none of that was happening. it was about 8 when we ordered, there was no one else in line or waiting for food, and i repeatedly saw workers walking out and there were about four or five. so i tried to be nice but this is not very fast for a fast food restaurant. ALSO: our two orders were pretty small. two half salads, four piece chicken nuggets, and two small chocolate frostys. this shouldn’t have taken as long as it did.

Colton Hamm

Mar 25, 2018

The food was average at best. My burger was not warm. Also the trashes were both full and smelled really bad. When I left I decided to use the restroom before the long drive ahead, the restroom smelt SO bad. It smelt like it haven’t been cleaned in a month I can’t even explain it, I didn’t even use the faculty and left. Disgusting.... would give less stars if I could. Management seems to have a problem on their hands.

donna ross

May 26, 2018

Usually good service. This time I got two large chilies that were half full and a Frosty that was only 2/3 full. Not happy.

Greg Gottlieb

Apr 5, 2018

This is fast food? Ridiculously slow and got the order wrong. Staff was also not particularly friendly. The food tasted OK but it took nearly 20 minutes to get the order to us and they were not busy at all. Then discovered the chicken sandwich was fried instead grilled like we requested. Since we had already waited too long for the first order we just ate it and moved on down the road.

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Tue:10 am - 1 am

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