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Red Robin Gourmet Burgers

Red Robin Gourmet Burgers

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4.1 Google Review
Albuquerque, New Mexico, 87110, United States
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Refresh Reviews 4.1


May 26, 2018
Had a very enjoyable trip to Red Robin today. The waiting staff was very friendly and helpful. I got the Cowboy Ranch Tavern Double burger and it was cooked exactly how I ordered it and was the perfect size of burger for me not too big not too small.

May 27, 2018
We had trouble getting the correct order. Although they were good about fixing it, it was still frustrating. What's great are their bottomless drinks and fries that accompany their signature burgers. There are other good options I've had in the past but I didn't find it as good a value for the money as I do their burgers.

May 25, 2018
The food is great, the atmosphere is good, my only problem was the waiter never refilled my drink. Luckily my friend had some extra and let me have some of hers. This was the only reason i didnt rate them a full 5 stars. Other than that I don't have any problems with this place.

May 19, 2018
Horrible experience. Our family loves Red Robin but we will not ever go to this location again. We were sat at a table and the waiter said he was helping 1 table and would be right with us. 3 tables later we put in our drink order. A long time later we finally get half of our drink order and have to ask again for the rest. We ordered our food. The waiter brings out the wrong burger for my husband. He said he wrote down the wrong order. By the time his burger comes out we are all finished eating. As for refills on drinks we asked for 2 waters and a coke...ended up with 2 cokes and a water. No manager ever came to check on us. When we called to complain we were offered a $9 gift card. We just spent nearly $50 for our family to eat together and $9 will fix it??? No thanks. Bad service all the way around.

Dec 31, 2017
This is the WORST Red Robin in the world. First let me say that the front staff or greeter, hates their job. I don't blame them. Next, the service is mediocre at best. And third, the parking for this location is a joke. Now to the bigger issue. My kids dishes came out cold. I had to send it back to get a hot bowl of macaroni and cheese. I ordered the fish and chips thinking I would enjoy a classic dish from a reputable establishment. WRONG! When I received my order, I bit into the first piece of fish and saw a white, transparent string hanging from the fish. My first reaction was to think it was a bone. Nope...I pulled it out and it was about 3 inches long. I didn't know what it was at this point. I told the manager, he didn't have an answer for me and told me he would make another batch of fish. I declined and refused to eat after this ordeal. The manager came back and compensated me a measly 20% off of my family's tab. What a joke. I could have eaten the mystery substance! If this is a restaurant that you frequent, BEWARE and check your food as you eat. I would hate to see anyone get sick from kitchen staff negligence.

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Opening Hours

Mon:11 am - 10 pm Today
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm