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Bien Shur

Name: Bien Shur
Address: 30 Rainbow Rd, Albuquerque, NM, 87113, US
Telephone: (505) 798-3961
Price range: $$$

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3.4 Google Review

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30 Rainbow Rd, Albuquerque, New Mexico, 87113, United States

(505) 798-3961 www.sandiacasino.com/dining/bien-shur

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Refresh Reviews 3.4

Rene Thompson

Mar 26, 2018

Right off the bat we were seated next to a large, already tipsy and noisy group and after waiting at least 10 minutes to be greeted by our server. When we finally got a chance to ask to be moved, the server seemed already bugged that we had. From that point on the service was horrendous while we watched other servers be personable and actually show up every once in a while to all the other tables in the room but us. Apparently if you're not spending enough for them to bother to do their job they will dote on everyone else but you. The poorest service for the cost expectation and had my birthday dinner ruined by the amount of time it took to wait on our waitress to show up at any interval of the evening. She came back once after our meals and had us waiting 20 minutes for her to come back to finally get boxes and our check. I didn't even want a birthday desert and just wanted to leave this over priced and over hyped crappy restaurant for good and never come back. I was a fine dining server and thought for what this place charges, the service could have at least been reminiscent of adequate, but can honestly say coming here was one of the worst evenings I have ever had the misfortune of mistaking would be a good time. And yes, this is a review for the restaurant at the top floor.

Alan M

May 4, 2018

5 stars for view 1+ stars for service. We were seated in the lounge area and although it was not very busy our service was quite disappointing after we placed our order. I had to go to other tables to get silverware and napkins. Our waitress forgot to bring the sides with the burger and we had to wait awhile. She never came to check on how the food was to see if we needed or wanted anything else which we did. We had trouble getting refills on our drinks which should have been easy as it was just water and diet coke. Then when we finally got our check it was a paid receipt from another customer, so i just guessed at a total and left some cash. I dont know if the service would have been better had we sat in the main part of the restaurant, but if not may just be worth going to have a drink at the bar and enjoy the view.

James Griego

May 24, 2018

Over priced.horrible waitress .was Sat next to a huge dinner party. Ruined my girlfriends birthday.waited on water apitizer and main course. Will never go back. And tell everyone I know to don't go there.

Christina Quiroz

May 22, 2018

Love the Sea food buffet and clam station but the daily buffet could use some changes every now and then. Because it's the same thing all the time

Joanna Nevarez

May 12, 2018

If I could I would rate this a -5, food has very poor quality, the most disgusting food Iâ€™ve ever had in my life!!! Not to mention the prices are ridiculous for what you get, defenetly would not spend my time nor money here.

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