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Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen

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3.6 Google Review
65 E Prospect Ave, Mount Vernon, New York, 10550, United States
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Refresh Reviews 3.6


Nov 30, 2017
Back in late August/early September, I had the ultimate crush on their popcorn shrimp and fries. Apparently, all Popeyes are not created equally though! I hit this location once and that's all it took for me to decide that I'd never return! Please note, I did not stay here so I cannot account for its cleanliness or whether it's usually crowded. I'm strictly providing this review based on the amount of food that was served to me.... As stated above, I had a crush on the Popeyes popcorn shrimp for a good 3 weeks. Ordered it here and went to my car...opened it up and there were literally 10 small pieces of popcorn shrimp. I jumped out the car and returned to popeyes....when I asked where the rest of my shrimp were, I was told that is the regular portion. Please note, I'm aware of the fact that the U.S. overindulges when it comes to fast food...this dish is in no way, shape, or form an example of that! I literally only ordered the shrimp (no fries this time around) and so the 10 measly shrimp would have been a snack suited for a child. Also, I had literally been to 3 other Popeyes locations (I was hooked on this damn popcorn shrimp...it was serious!) and so I knew that the portion given this time around was wrong. The manager told me that it was the regular portion and when I explained that I had received 3 times that amount from other locations, he tried to act like he was doing me a favor and attempted to give me additional shrimp. Had I been a real addict, I would've took it.... however, I was pissed because he wouldn't admit that I had been short changed. I kindly asked for a refund! His reply was completely different then...he told me he'd still give me the additional shrimp.....I guess he was willing to do anything to keep that sale. Needless to say, I wasn't backing down from my refund request. I walked out with my money and kept it moving! The two stars is in part due to the fact that a friend of mine also received his meal and it was on point...so I'm not totally biased, but even my friend was fuming at the 10 pieces of shrimp I had received. Folks....check your food before you leave and don't be scared to question things!

Jan 31, 2018
The one at the 233rd Street shopping mall in the Bronx is it at a very good location and it's a great place to eat the food is always hot and fresh.

Jan 5, 2018
Saw a roach on the wall and the manager didn't do anything nor offered anything after I brought it to their attention. I am not one to say anything but felt unappreciated when I quietly said something and they brushed me off. I should have taken a picture but I did not.

Dec 19, 2017
Love it! You gotta check your bag before you leave....chicken ....no biscuits 🤔

Mar 29, 2018
Finally some southern food near me but no $5 box meals here as of yet smh...still waiting till then 4 stars

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm
Fri:10:30 am - 11 pm
Sat:10:30 am - 11 pm

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