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Arby's

Arby's

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3.7 Google Review
6151 NY-12, Norwich, New York, 13815, United States
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Google Reviews

Refresh Reviews 3.7


May 27, 2018
Employees were nice. It was pretty typical Arby's food. Floors everywhere were slippery, not only because of the rainy weather; they seemed greasy. There were two other sets of patrons besides us while we dined in. There were problems with the paper towel dispensers in both bathrooms. When we went to pay for our food, the cashier had no money drawer, much to his surprise!

May 16, 2018
A perfectly acceptable fast food location, as generic as any other. They are particularly slow if you go inside although.

Feb 28, 2018
Drive thru line was full I was third in line to get to menu board took about 5 minutes. After ordering it took about 10 minutes to got to the window to pay foe my food. After paying they handed my drink. It took anther 2 to 3 minutes before my food was handed out. No condiments were offered I had to ask for them. The prices ate extremely high for the food that you get. McDonald's type food at the price of going out to eat at Red Lobster!!! Around 20.00 for 1 meal and drink. Employees are not friendly very short and dull they did not greet you they just take your money hand your food and close the window not even a smile. When the window was open it sounded like the environment inside wad very tense and employee's didn't Seem to be happy or enjoying their job. The sandwiches that I received were mage sloppily they were just slapped together. Fries cold and regular fries mixed with curly fries. Could not tell cleanliness of parking lot due to snow but the parking lot could have been plowed a little better as well as some salt at the parking lot exit. It is quite steep exiting on to the main busy highway. An accident waiting to happen.

Feb 22, 2018
Upon ordering a few meals for myself and my family in the Drive-Thru I noticed as I started to leave that a couple sandwiches were missing. I went inside to address the issue and was told by the drive-through woman there that she knows that she put them in the bag, to which I replied, I will get the bags so you can see. Upon returning in the restaurant she looked and then asked, to my dismay, are you sure you didn't leave them in the car? Another employee hushed her and grabbed my sandwiches which were on the warmer directly behind him. He knew they were mine because no one else had ordered them and there were two sitting there. The woman at the drive-thru then replied as I started to exit that maybe next time I don't lie about my food. So as to keep a calm demeanor I said Thank you to the gentleman who helped and ensured that I would be calling and speaking to a manager.

Apr 14, 2018
Service is very slow staff seemed to have no umph moved like turtles. And ev time I come to this one they r always put of cherry turnovers.

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Opening Hours

Mon:9 am - 11 pm Open Today
Tue:9 am - 11 pm
Wed:9 am - 11 pm
Thu:9 am - 11 pm
Sat:9 am - 12 am